Assists the full-time staff with supervising and overseeing specific gameday operations at Clemson Athletic sporting events, including, but not limited to, supervising event staff, troubleshooting issues with ticket scanning equipment, providing customer service support to fans, collaborating with law enforcement personnel, tracking statistics, assisting with run-of-show, and performing other duties as assigned.
JOB DUTIES:
60% - Essential Event Operations Management: Greets and direct guests upon arrival. Provide excellent customer service and address any guest inquiries or concerns. Manage crowd control and ensure a safe and enjoyable experience for all attendees. Handle cash transactions and operate point-of-sale systems for food service or merchandise sales. Monitor event activities to ensure compliance with rules and regulations. Collaborate with event organizers and other staff members to ensure smooth operations
40% - Essential Administrative Support: Performs standard clerical duties following established methods and procedures; these duties may include a wide range of typing responsibilities. Plans, coordinates and/or performs standard management support service activities for athletic events.
RESPONSIBILITIES:
JOB KNOWLEDGE Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
SUPERVISORY RESPONSIBILITIES Acts as Lead - Acts as a Lead by guiding the work of others who perform essentially the same work.
BUDGETARY RESPONSIBILITIES No Budget Responsibilities - No fiscal responsibility for the department's budget.
WORKING CONDITIONS:
Exposure to heat or cold Wet or humid Noise
WORK SCHEDULE:
Standard Hours: 28
JOB LOCATION:
Clemson, SC
CLOSING STATEMENT:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.