Field Reimbursement Manager - Northwest (remote) at Millipore Corporation in Boston, Massachusetts

Job Description:

Work Location: Boston, Massachusetts
Shift:
Department: HC-NA-HDHB FPS
Recruiter: Rena Ann Peterson



This information is for internals only. Please do not share outside of the organization.




Your Role:



The Field Reimbursement Manager for the Northwest region will facilitate patient and healthcare provider access to transformative therapies. Reporting to the Head of Field Patient Solutions & Customer Engagement, you will be integral to the Field Reimbursement team, focusing on patient journeys to enhance experiences with EMD Serono's (EMDS) products and services.


This role significantly impacts patient access to EMDS Neurology & Immunology products, particularly in Multiple Sclerosis (MS) and HIV Associated Wasting (HIVAW). Ensuring timely treatment, unobstructed coverage, and proper distribution is crucial for both patients and healthcare operations.


You will collaborate with internal and external stakeholders to optimize patient access and educate healthcare providers across community, institutional, and academic settings.

• Lead evaluation and implementation of patient access opportunities in your geographic area.


• Collaborate with EMD Serono colleagues to resolve patient access barriers.


• Serve as the liaison to the HUBs (MS LifeLines and the Axis Center) and specialty pharmacies, addressing therapy challenges.


• Provide personalized issue resolution for prior authorizations and appeals.


• Educate providers on payer issues, coding, and claims submission.


• Inform stakeholders about payer utilization management tools and assist with HUB enrollment.


• Ensure a positive experience for healthcare providers and patients through collaboration.

• Identify professional societies for educational and relationship-building opportunities.

• Develop and execute tactical plans to support strategic access goals.

This is a remote, field-based position covering the Northwest, including Northern California, Oregon, Washington, Utah, Nevada, Idaho, Montana, and Northern Wyoming, with 40-50% travel required.


Prefer candidates currently live in the covered geography for consideration.



Who You Are:




Minimum Qualifications:

• Bachelor's Degree in Business, Sciences, or related fields.


• 8+ years in the pharmaceutical industry, sales, or field reimbursement.


• Knowledge of private payer, Medicare, and Medicaid systems.


• Strong communication, presentation, and interpersonal skills.


• Ability to travel 40-50%, including overnight stays.

Preferred Qualifications:

• 5+ years in specialty account management or managed care.


• Technical knowledge of drug coverage policies and healthcare payment methods.


• Proven results in resolving access challenges.


• Understanding of HIPAA and compliance in reimbursement roles.


• Strong analytical skills and knowledge of neurology products, especially MS therapies.


• Experience in MS, Endocrinology, or similar fields.


• Reside within 90 minutes of a major airport in the territory.

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination. Apply Now