Senior UX Researcher - Part Time at Kforce Inc in Plano, Texas

Job Description:

RESPONSIBILITIES:

Kforce has a client in Plano, TX that is seeking a Senior UX Researcher for a part time role (20 hours/week). The Senior UX Researcher will be joining a small team and senior level team. This could grow in to a full time role. This position will require expertise in user research to gather valuable insights. Candidates must be available during regular business hours and should have experience working in B2B distribution environments. The Senior UX Researcher will play a key role in driving the user experience for our products by engaging directly with customers, conducting research, and then designing intuitive solutions based on the insights you gather. Candidates must live in Central or Eastern time zones and able to work during business hours.

Responsibilities:

• Conduct and lead monthly customer panels to gather feedback and insights


• Use effective questioning techniques to elicit meaningful information from customers, probing to uncover their needs and pain points


• Manage diverse customer personalities and adapt communication style accordingly


• Analyze user feedback and present actionable research findings to the team without offering immediate solutions, ensuring user insights are at the forefront of product decision-making


• Document user research findings and ensure insights align with business objectives

REQUIREMENTS:

• Experience in B2B distribution or similar industries is essential, with a strong understanding of the unique challenges and needs of these environments


• Exceptional skills in eliciting feedback from customers, including the ability to adapt to different personalities and communication styles


• Strong communication skills for presenting findings and design solutions to teams and stakeholders


• Ability to work independently, proactively identifying next steps and managing your own workload


• Proven experience in conducting user research without influencing outcomes, allowing the user to naturally express needs and feedback


• Ability to translate research insights into intuitive, user-centered designs

Preferred Qualifications:

• Previous experience working as a freelancer or consultant, managing multiple clients and projects simultaneously


• Familiarity with B2B distribution platforms and their user bases


• Knowledge of design systems and best practices for creating usable interfaces

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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