Executive Administrative Assistant at CSG in Atlanta, Georgia

Job Description:

The Executive Administrative Assistant is responsible for providing administrative support to our SVP & President of Customer Experience. This role requires in-depth knowledge of company operations, policies and procedures. The ideal candidate will anticipate the needs of the leader, take initiative to solve problems independently, and expertly manage calendars and communications with efficiency. The successful candidate will orchestrate high impact meetings and events, appropriately handle confidential and sensitive information, and exercise prioritization and discretion.


We are looking for an Executive Administrative Assistant who will:

• Skillfully manage the calendar of the SVP of CX, optimizing scheduling, prioritizing commitments, and ensuring efficient use of their time to maximize productivity and effectiveness.
  
  


• Interact with company executives, board members and other individuals both internally and externally on matters relating to the day-to-day operation of the business; these matters can, at times, be of a confidential nature. Respond to questions by identifying and implementing workable solutions to problems with minimal guidance from executive.
  
  


• Independently project manage assigned initiatives, end to end, with limited supervision. Exercise self-direction, good judgment and diligence in identifying resources, mapping out and executing action plans, gathering and organizing data, and communicating with involved parties. Keep executives informed as necessary.
  
  


• Plan and coordinate special events, including quarterly business updates and summits, including hotel and meeting space procurement, contract negotiation, vendor management, room block management, team building activities, travel and ground transportation logistics, catering, etc.
  
  


• Structure and organize meetings such as the weekly staff meetings, quarterly all-hands, quarterly town-halls and supporting company meetings.
  
  


• Prepare moderate to complex materials needed by executive for general meetings and appointments. Create and maintain files, documents and other records, as requested, in support of the organization. Maintain optimal security in storage of confidential information, ensuring privacy.
  
  

Is this opportunity for you? We are looking for candidates who:

• Hold a Bachelor's degree or equivalent combination of education/experience
  
  


• Minimum 7 years of progressively responsible experience in an executive administrative assistant role, supporting C level teams
  
  


• Proven success of coordinating cross-functional teams and resources to achieve program objectives within a global environment
  
  


• Demonstrated ability to build and maintain effective relationships with internal and external stakeholders, including C level teams
  
  


• Proven track record of independent judgment and decision-making when faced with matters of a confidential and/or non-routine nature
  
  


• Strong planning and organizing skills with an emphasis in project management and delivery
  
  


• Ability to anticipate needs based on extensive knowledge of the Company, department and/or business unit
  
  


• Requires a high level of integrity and ability to exercise discretion in handling confidential information/materials
  
  


• Excellent attention to detail
  
  


• Excellent written and verbal communication skills
  
  


• The ability to take initiative and work under minimal supervision
  
  


• Ability to work well under pressure and prioritize multiple assignments and activities
  
  


• Ability to deal professionally and diplomatically with individuals at all levels both internally and externally, including members of senior management
  
  


• Proven skills in the areas of decision-making and conflict resolution
  
  


• Ability to anticipate and be proactive rather than reactive
  
  


• Proficient in MS Office (Outlook, Teams, Word, Excel, PowerPoint)
  
  


• Ability to read, write, speak and understand the English language in a business environment.
  
  

Our Guiding Principles



Impact


Always help and empower others, whether they're colleagues or customers. When our employees set their minds to something, great things happen.



Integrity


Do what's right for our customers and our people while being authentic. We treat everyone with trust and respect-that's just who we are.



Inspiration


Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.



CSGer Perks & Benefits

• Work from Home
  
  


• Employee Belonging Groups
  
  


• Healthcare: Dental, Medical, and Vision
  
  


• Paid Vacation, Volunteer, and Holiday Time Off
  
  


• And so much more!
  
  

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.



Our Story


CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.


By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here



Position Pay Range:



This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
$56,803.98-$90,885.21


This role is eligible for a bonus opportunity.



Location(s):

United States Remote Apply Now