Analyst-Quality Assurance 2 at Ricoh Electronics, Inc. in Lawrenceville, Georgia

Job Description:

Title Analyst-Quality Assurance 2
Job Category: QA - QC
Requisition Number: ANALY001732
Posted: September 13, 2024
Full-Time

Job Details

Description

Looking for a challenging and exciting career opportunity? Imagine being part of a company like Ricoh Electronics, Inc (REI), with a rich history of environmental conservation, community involvement, and steady company growth. REI is part of the Ricoh global family, with an enviable track record of superior products and business practices. (REI is an EEO Employer, EEO Policy, Pay Transparency.)

REI is looking for a Quality Assurance (QA) Analyst to support our Industrial Media Solutions (IMS) division. The primary responsibility of the QA Analyst will be reviewing, analyzing, and documenting product quality information and coordinating investigations and resolutions of product quality issues. This position will be on-site, full-time in our Lawrenceville campus.

The Quality Assurance Analyst will:

• Investigate and report on quality trends, process capabilities and quality deficiencies to production, engineering, and support areas while recommending appropriate resolution activities.
• Audit documentation and reviews quality data to ensure finished production complies with quality standards prior to shipment. Implements recommended preventative or correct action to maintain adherence to quality standards.
• Oversee the defect management process (NCRs) including assignments of defects for resolution.
• Monitor the implementation of corrective actions, tests solution effectiveness, and provides feedback on results.
• Assist in PDCA investigations for customer, vendor, and internal problem-resolution. Serve as point-of-contact for external customer and vendor inquiries.
• Participates in internal quality system and process evaluations to identify compliance issues and areas for corrective/preventive action. Follow up to assess the proper identification of problem cause and implementation of effective countermeasures.
• Prepares correspondence, reports, and communication materials. Responds to semi-routine inquiries about the test data, causes of defects, and test findings.

Qualifications

Skills

Behaviors

:

Motivations

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Education

Required

Bachelors or better.

Experience

Required

2+ years of quality control or quality assurance experience in a manufacturing environment.

Self-motivated with a high propensity to learn with a proven record of critical thinking.

Strong project management skills with the ability to work on concurrent projects, activities, and tasks under time constraints in an organized fashion.

Strong collection, data analysis, technical and creative problem-solving skills.

Experience working with and communicating with vendors, customers, etc. to investigate and resolve quality issues.

High level of statistical and process analysis.

Working knowledge of standard QA/QC processes (ISO 9001).

Intermediate skills in Office365 (Excel, Word, and PowerPoint).

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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