Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Responsible for the implementation and testing of Change Healthcare Radiology products designated as Add-ons. Also, responsible for integration of third-party products with Change Healthcare products by various methods. Add-ons are the addition of a new component (software and/or hardware) or the provision of services to an existing, implemented site. Ensures that product performance is in accordance with specifications for optimal patient care/regulatory requirements.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Deployment and configuration of CHC/Third party products/solutions remotely
Performing software installation, system configuration, quality test, and documentation according to defined processes
Coordinating conference call meetings with customer and other stakeholders (third party) for assigned projects
Responsible for transition of completed projects to CHC Support
Provide customers with networking and windows configurations guidance so their environment can operate optimally for our PACS solutions
Perform Final Quality Assurance for finished products as assigned in accordance with CHC quality system
Act as a technical lead and handle all technical issues for assigned projects
Updating relevant internal tools with status and information regarding assigned projects
Training and mentoring new hires
Complete all training assignments prior to due dates
Track assigned addon projects and provide updates to the business when requested
Recommend and contribute to process improvement initiatives
Tracking and reporting time spent on projects and other tasks
Contribute to organization OKRs
Troubleshooting issues and engaging assistance when necessary
Escalating issues at the appropriate time
Maintaining relationships with our vendor partners
Present themselves with confidence when interacting with customers
Provide SME guidance to pre-sales activities like
Estimate services effort in SME areas for quoting model
Assist with project resource assignments
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
6+ years of experience as a Technical Engineer
2+ years of Scripting experience
2+ years of experience using Windows Servers, Networking and Enterprise-class Information Systems
2+ years of experience working with DICOM, HL7, XML
Able to travel up to 50%
Preferred Qualifications:
Bachelor's Degree in Computer Science; Computer Technology Diploma
MCSE and/or A+ Certification
CHC Technical Engineer and/or CHC support experience
IT experience building and configuring systems as well as supporting both internal and external customers
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.