Order Entry Specialist at Roth Staffing Companies in Fridley, Minnesota

Job Description:

Job Duties:
* Manage the full order cycle, including order entry, acknowledgment, shipping notifications, and customer disputes.
* Primarily handle purchase orders and support customers with order entry and email support.
* Coordinate with purchasing, logistics, and sales teams for order processing and documentation.
* Maintain customer quality documents, update pricing folders, and process purchase orders for raw materials.
* Monitor financial controls, track product margins, and assist with pricing adjustments.
* Support customer inquiries, log feedback, and ensure timely responses.
* Collaborate with the marketing department on website issues and updates
* Assist the purchasing and materials department with administrative tasks


Requirements:
* Bachelor's degree preferred
* 2+ years of customer service experience (B2B - business to business customer service)
* Knowledge of USPS, FedEx, UPS, carrier, and other delivery services would be a plus
* Experience with the Microsoft Office Suite or Google Suite


Additional Info:
* Pay range: $45,000 to $52,000 + BONUS
* Schedule: 7:30 am - 4:00 pm Monday to Friday
* Location: 100% in office


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.