We are building systems to extend our market leadership for another 90 years. We are looking for a Senior User Experience Designer to design experiences for Grainger's enterprise applications and systems so that we continue to be the destination for "the ones that get it done."
The Senior User Experience Designer uses both interaction design and research skills to design our internal tools - a suite of custom enterprise tools that allow our employees to drive exceptional customer experiences.
Key Responsibilities:
Work with Product Managers, Engineers and User Interface Designers to design user experiences for our internal customers
Collaborate with other UX and UI Designers to align patterns and priorities
Create early-stage concepts to facilitate discussion, feedback, and alignment
Facilitate discussions with users and stakeholders to define experience needs
Translate business requirements and user needs into tangible interaction designs through detailed user flows and annotated wireframes
Understand technical and business constraints and scale designs for iterative release, ensuring user needs are met in each iteration
Evaluate current experiences and provide recommendations for improvement
Communicate design decisions, rationale, and direction when presenting work
Develop detailed documentation for design standards
Plan and conduct user research, user testing and secondary research
Required Skills and Experience:
Formal education in Human Centered Design, Design Methods, Human-Computer Interaction (HCI) or related field
3+ years of UX experience working with an agile product team; corporate B2B experience preferred
A deep understanding of design, usability, and research best practices
Experience designing for complex business processes
Experience contributing to a pattern library or design system
Proficiency in common wireframing tools
Strong written, verbal, and presentation skills
Strong facilitation skills
Initiative to proactively plan and execute work
The ability to make thoughtful decisions when faced with ambiguity
Work samples that show how you broke down complexity, empathized with the user, and balanced user needs, business needs, and technical considerations