Business Analyst (O365) at Kforce Inc in Dublin, California

Job Description:

RESPONSIBILITIES:

Kforce's retail client is looking for a Business Analyst who holds success/experience with everything within the O365 suite. This role is hybrid 3x days a week in Dublin, CA or New York, NY.

Role Description:
The End User Productivity (EUP) Platform Business Analyst works in conjunction with EUP Team leadership to manage change in Office 365 applications. They are responsible for driving adoption of core Office 365 functionality, such as Microsoft Teams and OneDrive, as well as introducing new productivity and automation and generative AI (artificial intelligence) tools, when applicable. This individual will focus on change management, building our network of Microsoft 365 Champions, managing application updates and releases, training, marketing and other areas that will help our internal users adopt technologies.

Responsibilities:

• Manage business relationship and deliver activities, training, and communications to our Office 365 Champions, as well as onboard and manage interactions with our membership


• Track, analyze, and manager all updates and enhancement communications of Microsoft 365 apps


• Manage End User Productivity Viva Engage Community and all other forms of communication, including global email communications and intranet communications


• Manage and create SharePoint site and documentation for Microsoft 365 applications


• Collaborate with other Business Analysts regarding Office 365 usage


• Track and report on Microsoft 365 usage to leadership


• Manage overall demand management for new project requests and determine the best solution for new requests


• Possess project management skills to transition the aforementioned tasks and responsibilities from the research phase to the relevant stakeholders

REQUIREMENTS:

• Strong soft skills; Heavy emphasis on verbal and written communication skills


• Microsoft knowledge - know all of tools well enough to train others on them


• Multitasking - handing multiple projects and items at once


• Self-managing, no hand holding


• Core BA experience - requirements gathering, documentation, high-level stakeholder communication and proactive updates


• AI experience is nice to have

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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