Associate Director of Product - Lively Devices at Best Buy Health in Boston, Massachusetts

Job Description:

As an <strong>Associate Director of Product Management</strong> for the <strong>Lively devices'</strong> portfolio, you will drive the creation and management of a range of innovative hardware devices, including (but not limited to) phones (Handsets - smart and flip) and medical alerts (responder). This role focuses on driving innovation in physical devices, ensuring seamless integration with our digital ecosystem, and delivering exceptional user experiences. You will lead a team of product managers and work closely with design, engineering, quality testing, risk quality management, and manufacturing teams to bring these devices from concept to market, ensuring they meet our customers' needs and align with our strategic objectives <br><br>This role is <strong>remote</strong>, which means you would work virtually from home or another US-based non-Best Buy Health location. <br><br><strong>What you'll do</strong><ul><li>Define and communicate the product vision and strategy, aligning with Best Buy Health business objectives </li><li>Lead the development of products that prioritize user experience and deliver tangible customer value</li><li>Oversee the development, refinement and execution of product roadmaps, ensuring they are aligned with delivering key experiences and business objectives.</li><li>Establish and monitor key product performance metrics, using insights to drive product iterations and improvements.</li><li>Coach, mentor and manage a team of product managers, fostering a culture of collaboration and continuous improvement.</li><li>Work closely with engineering, design, marketing, operations, and other cross-functional stakeholders to ensure product success.</li><li>Advocate for the customer at every stage, leveraging user research, insights and data to inform product decisions.</li></ul><br><strong>Basic qualifications</strong><ul><li>Minimum 6 years of relevant Product Management experience (Offering Management, Business Management, Strategy, Development, Design, etc) required </li><li>Minimum 3 years of relevant experience in strategy creation, health related solutioning, cross-functional leadership required</li></ul><br><strong>Preferred qualifications</strong><ul><li>Minimum 6 years of experience managing the lifecycles of physical devices from concept through production preferred</li><li>Minimum 6 years experience with telecommunications (CMDA, LTE, 5G, WiFi, Bluetooth etc) to support both the physical development of devices, but also the deployment on network (Verizon, AT&T, T-Mobile) for direct operation, roaming, and balanced device power and customer experience preferred</li><li>Prior experience with testing cycles for both certifications and user experience preferred</li><li>Prior Telecom risk, quality and compliance experience inclusive of FDA traceability preferred</li><li>Prior hardware integration experience to include knowledge of how hardware integrates with digital platforms, major Telecom IC vendors and understanding of major operating systems to support device development preferred</li><li>Prior experience leading product teams preferred</li><li>Prior experience developing, communicating and implementing strategies that align to business goals and customer needs preferred</li><li>Prior experience with agile methodologies, processes and technologies (e.g Jira, Azure, etc.) preferred<br> </li></ul><strong>What's in it for you</strong><br>We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.<br>Our benefits include:<ul><li>Physical and mental well-being support via Best Buy Health Wellness Program</li><li>Comprehensive benefits including tuition reimbursement, caregiver support, and more</li><li>Generous Best Buy employee discount</li></ul><strong>About us</strong><br><br>Best Buy Health aims to enrich and save lives through technology and meaningful connections. Our strategy focuses on three main areas: consumer health products that help customers live healthier lives, device-based emergency response services for the active aging population, and virtual care offerings that help to connect patients and physicians.<br><br>Best Buy Health is an Affirmative Action and Equal Opportunity Employer dedicated to creating an inclusive environment that values the diversity of our employees and does not discriminate against any employee or applicant. We are committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement <a href="https://sn.bestbuy.com/myhr?id=kb_article&sysparm_article=KB0207591" target="_blank">HERE</a>.<br><br><strong>Reasonable Accommodation</strong><br><br>Best Buy Health will make reasonable accommodations for employees and applicants for their religious beliefs and practices, mental or physical disabilities, and pregnancy, childbirth and related conditions. If you need a reasonable accommodation in the application process - to access job postings, to apply for a job, for a job interview, for pre-employment testing or with the onboarding process - please contact Talent Acquisition at talent.acquisition@bestbuy.com.<br><br>To learn more about, view the "Know Your Rights" poster and Pay Transparency Nondiscrimination Provision <a href="https://sn.bestbuy.com/myhr?id=kb_article&sysparm_article=KB0207598" target="_blank">HERE</a>.PandoLogic. Keywords: Product Management Director, Location: Boston, MA - 02108