Software Support Specialist (Tier-1) at Leepfrog Technologies Inc in Coralville, Iowa

Job Description:

Position Title: Software Support Specialist
Location: On-Site in Coralville, IA (Hybrid eligible)
Reports to: Software Support Supervisor
Status: Full-Time, Non-exempt, Hourly

Overview:

Leepfrog Technologies, Inc. provides its CourseLeaf software to more than 500 of the nation's most academically complex colleges and universities to manage their academic catalogs, curriculum, section scheduling, and student course search requirements.

The Software Support Specialist position is a mission critical role within Leepfrog's Support Organization. Our Software Support Specialists work with college and university staff from across the globe to ensure CourseLeaf products are delivering exceptional experiences to higher education faculty and students. Support Specialists have daily opportunities to communicate, collaborate, learn, troubleshoot, and build lasting relationships with our client contacts.