Support ADC / NM Operations Training and On-boarding Programs and PR initiatives (e.g. Tours, events, building access, new manpower set-up, data entry, general administrative tasks)
Make connections and work closely with our internal business partners to ensure we are providing quality support, as well as with HR/IT/Departments.
Daily Tasks:
Support Team in set-up process for new manpower and training at ADC, including but not limited to building access, zones, equipment and program needs, fielding questions and finding solutions to report back to requestor
Work cohesively with training and on-boarding team and reporting any issues as they occur
Propose additional communication solutions
Understand audience needs and continuously suggest changes to PDCA and enhance services provided
Work with entire team to enhance all training and manpower experiences
Actively participate in team meetings and support back-up of team events
Coordinate training requirements (e.g., Activity sheets, Learning plans, class schedule, registration and materials)
Create a great first impression (welcome packages, orientation, associate/department communication etc.)
Re-prioritize work schedule based on in-coming project deadlines and never hesitate to ask questions
Large portion of position is detailed data tracking for in-coming manpower set-up; inputting data into systems with access and tools necessary for their roles in a timely manner
Required Skills:
Excellent Communicator: Support questions/concerns
Should be a doer and respond quickly and effectively; excellent customer service is the priority
Self-motivated, creative, and detail oriented with ability to work with: Microsoft platform, SharePoint, Adobe, Lotus Notes
Experience with onboarding
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
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