EPIC Interface Application Analyst (Remote) at UTHealth in Houston, Texas

Job Description:

We are searching for an Epic Application Specialist to focus on Interface technology and Epic Bridges and Application Programming Interfaces. This employee will be responsible for the ongoing design, build, testing, validation, and support of any and all of these assigned modules across the healthcare system. They work with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. You will also work with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective.

Our Interface Analysts should already have certification in either Bridges or an API certification. If you have experience with FHIR, Web Development, Java, or other application programming interface tools, that is a bonus. Knowledge of interface engines such as Rhapsody and Cloverleaf would also be helpful.

This is a completely remote role that can be performed by an employee who lives anywhere as long as they reside in or plan to relocate to Texas, as UTHealth is a State employer. It is eligible for full benefits, including an outstanding healthcare option and a State of Texas retirement plan.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us, you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave days, both vacation and sick time - all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' well-being is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts include entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus, many more!

Position Summary:

Responsible for the ongoing design, build, testing, validation, and support of any and all assigned modules across the health care system. Works with operational stakeholders and IT technical staff to troubleshoot Epic system issues and problems, capture requirements for new initiatives, and aid in the planning and execution of project plans. Works with end users to help communicate improvements needed for business processes and contribute directly to the success of the UTHealth mission from a technological, clinical, administrative, and financial perspective.

Position Key Accountabilities:

1. Maintains expertise and seeks additional knowledge in supporting and optimizing assigned Epic module(s) and how they integrate with other applications.

2. Works cohesively with stakeholders to provide system support, including analysis, build, and testing of requested changes and analysis of new functionality of applications.

3. Reviews, builds, tests, and implements new functionality via System Upgrades and Special Updates.

4. Works and manages multiple tasks independently.

5. Demonstrates timely, effective, and efficient troubleshooting of software and workflow issues and defines mitigation plans for resolution with minimal guidance.

6. Develop and document internal procedures to use in conjunction with Epic applications.

7. Meets build deadlines as communicated by the Application Director.

8. Develop and maintain system documentation to enable ongoing support and maintenance of the Epic system.

9. Assists the Application Director in developing build timelines and project plans as communicated by leadership.

10. Performs unit testing of application configurations and builds in appropriate non-production environments to identify defects and create resolution plans accordingly.

11. Participates in the creation of relevant and meaningful test scripts for application, integrated, and end user acceptance testing.

12. Performs testing in a structured manner, follows any defined test scripts, and documents results.

13. Performs unit testing of application configurations and build in appropriate non-production environments, identifies issues and potential solutions.

14. Follows established guidelines for system change control.

15. Creates and maintains documentation for change management including cost estimation, project documentation, communication, and training plans.

16. Collaborates across teams to ensure process design, interface development, testing, and end user training are performed to quality standards.

17. Independently performs basic project management activities for the development and implementation of system changes and small to medium projects.

18. Develops applications specific reports; provides technical specification and assistance to report developers as needed.

19. Performs other duties as assigned.

Certification/Skills:

• Superior oral and written communication skills, including specific skills of presentation and effective communication of complex subjects to non-technical groups.

• Superior customer relation skills, including leading and participating in group sessions and reaching consensus.

• Familiarity with project lifecycle and project management methodologies for software management.

• Ability to plan and manage projects of various sizes, their tasks, dependencies, team members, other resources, and timelines.

• The analytical skills to collect information from diverse sources, apply professional principles in performing various analyses and summarize the information and data in order to solve problems or design relative systems and programs that cross department/divisional lines.

• Active Epic certification in at least one Epic module.

FOR THIS ROLE, EMPLOYEES MUST ALREADY BE CERTIFIED IN EPIC BRIDGES OR EPIC API

Minimum Education:

Bachelor's degree in computer science, business or a related discipline; equivalent years of related experience in health care or information technology will be considered in lieu of degree.

Minimum Experience:

Four (4) years of experience in a healthcare-related field is required. One (1) year of experience supporting one or more Epic modules is preferred. Large scale health care systems planning and implementation experience on application software products preferred.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

Apply Now