Solutioning and Design the ITAM solution using industry best practices.
Work independently to architect, design, develop the Service Asset & Configuration Management.
Design ServiceNow CMDB solutions that maintain CMDB integrity and effectively support other ITSM processes.
Design, implement and manage asset, vulnerability, and Discovery integrations with other systems.
Hands-on with implementing CMDB, CSDM, SAM, Svc Catalogs in ServiceNow
Understand best practices and determine optimized procedures for updating CI data including the use of automated processes, discovery tools/integrations with other data sources.
Good understanding of developing plan, design execution, deployment of ServiceNow Discovery
In-depth knowledge of data modeling.
Experience in integrations of Discovery with the Servicenow CMDB.
Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
3rd party software integrations with ServiceNow
Experience in multiple ServiceNow implementations
Good to have Experience
Worked on CSM, ITAM, ITOM
Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Professional
5+ years of experience with ServiceNow required
8+ years of experience with IT Industry required
Academics
Certified System Admin
CIS-ITSM, CIS-Discovery, CIS HAM
ITIL4 Foundations certification is preferred.
Bachelor's degree or equivalent combination of education and experience.