Job Description:

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Enrollment Associate

Department:

Admissions

College/Division:

General University

Primary Job Posting Location:

Atlanta, GA 30341

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Admissions Department on the Atlanta, Georgia campus is searching for an Enrollment Associate.

Responsibilities:

• Works in collaboration with Admissions Counselors in the execution of the strategic plans of Enrollment Management to achieve enrollment goals daily

• Runs pre-programmed reports and utilizes various software packages (in both CRM and CNexus) as a function of the admissions department

• Data entry of new student inquiries received from non-CRM forms or in-person

• Promotes file completion for applicants to the following sites: Douglas & Henry County RACs, Atlanta & Macon Campuses, and Distance Learning.

• Field calls, returning calls, and answering general questions from current and prospective students for the following sites: Douglas & Henry County RACs, Atlanta & Macon Campuses, and Distance Learning.

• Assists walk-in prospects by answering questions, giving campus tours, and overall assisting them through the admissions process

• Assist in the recruiting and marketing of academic programs

• Performs other duties as assigned by supervisor.

Qualifications:

A high school diploma or GED and two years of administrative support in a professional academic or business office, which must include data entry, are required.

Knowledge, Skills, & Abilities:

• Familiarity with Microsoft Word, Excel, PowerPoint, and Outlook to produce correspondence and reports.

• Candidates must possess excellent organizational, communication and interpersonal skills to assist in attracting, serving, recruiting and enrolling prospective students.

• Must possess the utmost professionalism in maintaining confidentiality and privacy, exercising judgment, resolving conflict, and managing time-sensitive priorities (work accuracy under deadlines).

• Outgoing, cheerful, collegial, cordial, willing, and helpful to all as the face of Mercer to visitors, staff, and faculty.

Background Check Contingencies:

- Criminal History Check

Required Document Attachments:

- Resume

- Cover letter

- List of References with contact information

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and  so much more!

At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.

For more information, please visit: https://hr.mercer.edu/prospective/

Scheduled Weekly Hours:

40

Job Family:

Staff Clerical Non-exempt

EEO Statement:

AA/EEO/Veteran/Disability

Mercer University recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

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