Advanced Leadership Program (General Manager in Training)
Company is seeking partner to be trained and prepped for Senior Leadership roles.
Each assignment prior to the role of General Manager will be hands-on and designed to teach the fundamentals of that particular department, to include four major areas: Customer Service, Affiliate Management, Accounting, and Sales.
The Customer Service assignment involves leading a team of Account Managers and Customer Service Representatives who deliver excellent services to customers.
The Service Manager role involves hiring, developing, training and motivating the team; visiting customers to maintain service levels; troubleshooting issues and upselling our products; coaching, evaluating and providing performance feedback to the partners.
The Service and Sales assignments will be rolled into one management training experience during a time period spent in the office. These assignments involve managing the Service Center as a whole, managing the sales, office and production aspects of the office and overseeing the service department.
This position will begin in Pittsburg, PA.
Program is 18-24 months and progresses based on partner's skills/abilities.
Upon successful completion of program, partner must be able to fill a General Manager role across the US.
Candidates who do not successfully meet the requirements of the program may be reassigned to a lower-level role.
Skills/Qualifications:
Bachelor's Degree; MBA preferred
Customer Service - client facing
Budgets or P&L
Management experience
Prior Service Manager experience preferred
Qualified candidates must meet all requirements outlined below:
Have an active driver's license
Provide documentation regarding their previous employment
Company offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry. One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy: • Competitive Pay • 401(k)/Profit Sharing/Employee Stock Ownership Program • Disability and Life Insurance Packages • Paid Time Off and Holidays • Career Advancement Opportunities