Posted in Admin - Clerical about 3 hours ago.
Type: Full-Time
Lynden Air Cargo is looking for an energetic, motivated, and customer satisfaction driven individual to join our established Customer Service Department! This position will respond to customer needs and inquiries as well as work with other departments. Our ideal successful candidate will need an attention to detail, be able to multi-task and possess a genuine passion for providing exceptional customer service to external and internal clients.
This is an in-office position, with a shift of Monday through Friday 11:00 a.m. to 7:00 p.m.
Why you want to work for Lynden Air Cargo:
The essential duties and responsibilities of this position include, but are not limited to:
Additional information and requirements for this position:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic mathematics to calculate percentages and freight rates, including the effect of dimensioned weight.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to use sound judgment and common sense in dealing with problems. Ability to make quick decisions in a fully and competent manner with little supervision. Ability to handle stressful situations in a competent and professional manner.
HazMat Certification (Basic Awareness of Air Cargo Shipments of Hazardous Materials). Training provided upon hire if not HazMat certified.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
The noise level in the work environment is usually moderate.
Random drug testing is required of all Lynden Air Cargo employees.
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