Billing Research Specialist at Wheels in Alpharetta, Georgia

Job Description:

Job Description:



The Billing Research Specialist will be responsible for analyzing daily and monthly billing data for trends and variances. This role will require an ability to use an analytical mindset to assess data and prioritize tasks in a fast-paced fluid environment. Task also include accurately entering and managing invoices in third-party systems, such as Ariba.


Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.



Essential Functions

• Manage the production of special billing reports and requests as required


• Manage 3rd Party Payment Services as requested including collaboration with EDI team to establish electronic feeds of client invoices


• Work with internal and external customers including Sales, Marketing, and Executive Management Team to resolve client invoicing inquiries, identifying root causes


• Responsible for understanding the current billing processes for production and distribution of client invoices


• Develop a knowledge of all invoice formats, placement of all invoices as well as all contract types and product types


• Identifies gaps and opportunities for overall efficiency in the billing process and develops formal recommendations


• Prepare and audit databases supporting client audits for Pre and Post Billing activities


• Prepare supporting documentation with detailed explanation of database tables for client audits


• Review, analyze and prepare vendor invoices, including specialty accounts, for processing


• Prepare and scan vendor invoices within imaging system


• Responsible for reconciling vendor statements


• Identifying the root cause of vendor and client inquiries


• Other duties assigned to ensure overall departmental efficiency

• Enlist the efforts of Account Managers and Senior Management when necessary to accelerate the billing process and resolve any issues


• Collaborate with the Accounts Receivable team to research, analyze and resolve client billing disputes as needed.


• Manage and monitor improvement actions to measure the success of changes and enhancements


• Back up team members in their absence


• Create ad hoc reporting as necessary


• Assist in client invoice audits


• Enforce quality procedures; develop and implement new analyses to ensure accuracy of pricing and billing associated with new products and modified client agreements


• Other duties and responsibilities as assigned

• Demonstrate flexibility, self-control, and responsibility


• Demonstrates proactive approach internally and externally


• Project enthusiasm along with problem solving

• Leadership Responsibility: No leadership responsibility


• Work Environment: This position is in Alpharetta, GA and operates in a professional office environment; Hybrid-3days onsite


• Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:00 a.m. to 5 p.m.


• Travel: No travel is expected for this position

• Bachelor's Degree, in Accounting or Finance preferred


• Experience working with 3rd party portal is required


• Intermediate-Advanced skills in Excel; including Pivot tables, X-Lookup and V-Lookup


• Related work Experience of 5 years or commensurate experience with Billing


• Strong financial analytical and customer service skills.


• Must possess keen attention to detail.


• Access experience is a plus; Working knowledge of SQL strongly preferred