Akkodis is seeking for a Tech Support Specialist position with a client located in Phoenix, AZ (Onsite). Ideally looking for applicants with a soild background in the financial services industry.
Pay Range: $17-19/hr. The rate may be negotiable based on experience, education, geographic location, and other factors.
Duration: 5-6 months
Title: CSR/Tech Support
Location: Phoenix, AZ
Duration: 4-6 months
There will be 2-3 weeks on onsite training
Note : 100% Onsite Work Schedule: Monday through Friday Hours: Will fall between 8.30 AM - 5.00 PM
Job Description:
Required Skills:
Looking for candidates with prior CALL CENTER EXPERIENCE a must.
Excellent over the phone end client experience
Knowledge and adherence De-escalation experience
Excellent Soft skills
Prior experience working with clients on performing password resets; navigating (Instructing) end users.
Strong customer service skills, strong people, and interpersonal skills.
Must have strong VERBAL (ability to listen and communicate effectively and clearly with a variety of audiences) and written communication skills.
Ability to multi-task and adapt.
1st level or Tier 1 Tech Support - Web navigation is important. Password resets and those type of things are helpful to have.
If you are interested in this Tech Support Specialist in Phoenix, AZ then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Navneet Kumar at navneet.kumar@akkodisgroup.com or Call at 610-702-9929.
Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
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