Supply Chain Manager at Hearthside Food Solutions LLC in Kentwood, Michigan

Job Description:

Job Summary:

Responsibilities include management of materials, including demand, releases, and receipts using SAP, supplier performance and supply management for assigned suppliers, products and facilities, manage material inventory plans for assigned items, align and coordinate efforts with operations and production planning to ensure timely receipt of all materials, develop unique inventory plans by category and customer, ensure realization of department goals and objectives, execute and maintain functional best practices

• Manage location capacity planning 13 weeks rolling, in parallel to the labor capacity
• Handle designated customer accounts on a daily basis-
• Prepare, set up and train staff on new developments, projects and customers.
• Manage the external demand with our supply constraints to deliver customer service while optimizing our run strategy and establishing run rules
• Reach out for help cross functionally to meet the on time, in full customer expectations
• Establish best practices with demand planning time fences, weekly cadence and external reporting
• Voice of the Customer for Sales when making priority decisions
• Ability to handle multiple high-pressure tasks
• Oversees outbound logistics and materials manager team for planning of finished goods

Duties may include, but are not limited to the following:

• Analyze SAP reports and data
• Identifies and implement cost reductions
• Ensure material is available to eliminate line downtime
• Assists with the development and implementation and sustainment of policies and procedures
• Identifies and drives best practices within total supply chain, including the development of supplier and supply related metrics
• Manage the supplier
• Manage designated customer orders and schedule orders for delivery
• Recommends potential issues to management by collecting customer information and analyzing customer needs
• Schedule conference calls with customers or carriers to develop working relationships
• Facilitate training on new developments with SAP/Yardview

• Interacts with customer and carriers via phone or e-mail on a regular basis
• Other duties as assigned

Knowledge of:

• Knowledge and experience with SAP and customer service

Skilled in:

• Experienced in conflict resolution
• 5+ years' experience in managing people
• Prioritizes work based on short- and long-term objectives
• Supply Chain Planning and Materials Management experience
• Successfully analyzes and presents data to multiple levels of the organization
• Well-developed influence management skills
• Well-developed project management skills
• Ability to handle supplier, customer and employee issues.
• Assessing customer needs to resolve promptly and efficiently
• Adjusting to the changing schedules driven by the customer.
• Building customer confidence with proper follow through
• Writing effective e-mails to customers and carriers.
• Diffusing dissatisfied customer or carriers with calm, confident answers or solutions

MS Office Suite, (Excel, Word and Power Point)

Work Environment:

• Work is done in an office setting with frequent production environment exposure which includes noise, dust, moving machinery, forklifts, and fluctuations in temperature.
• Located in Grand Rapids

• Sitting at a workstation for extended periods of time
• Stand, walk, climb stairs on a frequent basis
• Must be able to lift 20 pounds on an infrequent basis

• 4-year degree in a related program or related experience
• Sponsorship for work authorization is not available for this position. It is the candidate's responsibility to ensure they are legally authorized to work in the location to which they apply.
• Must have scheduling experience

• #LI-EO1

• Job Family Manager
• Pay Type Salary

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