Printing Services Manager (Publications Leader), Document Services at Indiana University in Bloomington, Indiana

Job Description:

Department



DOCUMENT SERVICES (BA-MXPR-IUBLA)



Department Information



Distribution and Logistical Services is a diverse group of auxiliary enterprises that provide essential services to students, faculty, and staff, in support of the university's academic mission on the Bloomington campus. We use innovative and sustainable business practices to provide excellent customer service, convenience, and value to the entire university community. Distribution and Logistical Services encompasses Document Services, Campus Mail, Warehouse and Surplus Stores.



Job Summary



The Printing Services Manager provides operational management and oversight to team of publications and print productions staff. Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency. Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.


Department Specific Responsibilities

• Manages Print Production Staff to ensure jobs are produced accurately and delivered on time.


• Coordinates with campus stakeholders on special projects. Coordinates quoting, production and delivery.


• Works with outside vendors for recommendations and purchasing equipment.


• Works with outside vendors to purchase material/supplies and outside buys.


• Supervises Online Ordering System Administration and order Issues.


• Works directly with customers to resolve issues.


• Manages Inventory.


• Identifies Opportunities to implement operational efficiencies


• Responsible for coaching and career development and growth of employees.

General Responsibilities

• Provides day-to-day operational management of publications and print production staff.


• Establishes short-term operational objectives.


• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.


• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.


• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.


• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.


• Ensures and provides training to assigned staff to improve publications and print production operations; researches and identifies development opportunities for assigned staff.


• Researches and stays up-to-date on new industry publications and print production standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• Bachelor's degree in English, communications, journalism, or related field

WORK EXPERIENCE



Required

• 2 years in relevant field

Preferred

• 5 years in relevant field


• Printing management experience

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrates time management and priority setting skills


• Demonstrates a high commitment to quality


• Excellent organizational skills


• Excellent collaboration and team building skills


• Effectively coaches and delivers constructive feedback


• Instills commitment to organizational goals

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. This role requires lifting up to 25 pounds. May be required to operate other printing manufacturing and warehouse equipment. This position involved sedentary work as well as frequent periods of moving around an office and manufacturing facility. The person in this role must be able to perform the essential functions with or without accommodations.



Work Location



Bloomington, Indiana


This is in-person position.



Advertised Salary



$60,000-$70,000 based on experience



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Operational


FLSA: Exempt


Job Function: Marketing & Communications


Job Family: Publication & Print Production


Click here to learn more about Indiana University's Job Framework.



Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



Campus Safety and Security



The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.



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