Managed Services Manager - Tech at Wakefern Food Corp. in Edison, New Jersey

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

Summary

The Project Manager, Technology - Strategic Consulting Partnerships (SCP) leads the team that coordinates consulting services, both onshore and offshore, across the tech division. This person is responsible for the development and implementation of the tech consulting strategy, contract negotiations, and consulting partner relationship management. This role will complete research and analysis of best practices, consulting industry trends, market costs, and new and existing partnership models to make recommendations to tech leadership for productivity and cost efficiency. They will work with all tech teams to understand consulting needs for resource planning, prioritization, and budgeting. They will work with the consulting partners and HR on consultant evaluations, team engagement, run vs change analysis, growth opportunities, and ultimately turnover reduction. They will work with leads of other business units within Wakefern that are also seeking consulting partnerships and/or outsourcing initiatives.

Essential Functions
  • Develop and deliver the plan for Wakefern's strategic consulting partnerships program.
  • Utilize technology / consulting management skills to assist with that development.
  • Coordinate cross-functional consulting initiatives ensuring successful delivery of key projects
  • Negotiate contracts with consulting partners.
  • Build and maintain long-term relationships with consulting partners.
  • Coordinate regular onsite meetings at Wakefern and Partner offices.
  • Coordinate and collaborate with tech departments as well as other divisions seeking consulting/outsourcing to ensure they are aligned to be as efficient and productive as possible.
  • Work with tech teams and consulting organization to determine staffing requirements and right-shoring to ensure achievement of defined objectives at the best costs.
  • Establish budgetary requirements to meet major project assignments.
  • Oversee consulting partner planning, organization, administration, and control activities of their professional technical staffs.
  • Prepare and present forecasts and reports of productivity, costs, and overall efficiency.
  • Coordinate feedback / consultant evaluations and work with partner to address or reassign.
  • Coordinate and evaluate status reports of projects, making sure work is accomplished within proposed schedules and budgets.
  • Escalate key risks and issues while developing mitigation strategies.
  • Present status and results to tech leadership
  • Provide direction for SCP tech associates.
  • Administer associate performance reviews.
  • Completion of educational and professional development courses.
  • Establish and maintain appropriate working relationships with other staff members, operating personnel, and vendor representatives to carry out this function.

Qualifications
  • Must have a college degree, technical schooling, or equivalent experience.
  • 7+ years of related experience with proven success.
  • 5-10 years of IT Project Management experience.
  • Previous supervisory experience preferred.
  • Strong knowledge of consulting/outsourcing structures and models.
  • Demonstrated ability to effectively plan, organize and control as well as motivate subordinates, as recognized by superiors, while functioning within the IT organization.
  • Strong working experience in another business discipline or in programming is desirable.
  • Excellent working knowledge of project analysis techniques and procedures.
  • Expert working knowledge of the systems development process, its organization and control, establishment of project plans and staffing requirements, and cost evaluation/controls.
  • Excellent verbal and written communication, negotiation, and presentation skills.
  • Analytical and strategic thinking skills.
  • Excellent skills across Microsoft productivity suite and collaboration tools.
  • Willingness to travel domestically and internationally and work flexible hours.

Working Conditions & Physical Demands

This position requires in person office presence

This position requires travel, including international travel

Associate Competencies

Communicate Effectively

Drive for Results

Embrace Change

Develop You

Building Relationships

Stay Competitive

Leadership Competencies

Think Strategically

Influence Others

Talent Planning

Take Accountability

Inclusive Leadership
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