Overview: First Citizens Bank is seeking a dedicated and detail-oriented Loan Servicing Specialist to join the Commercial Loan Servicing team. This role involves reviewing loan documentation for accuracy, ensuring systematic data entry, and managing commercial loan renewals and modifications. The ideal candidate will have a strong background in lending, be a quick learner, and thrive in an environment with virtual meetings and trainings.
Key Responsibilities:
Review loan documents for accuracy and completeness.
Ensure all parts of loan agreements are correctly entered into the system.
Manage commercial loan renewals and modifications.
Handle high volumes of loan servicing tasks (80-90 per day).
Track GL entries for loan bookings and fee collection.
Monitor and track production metrics.
Perform quality control checks on loan servicing processes.
Participate in remote meetings and training sessions.
Must-Have Qualifications:
Minimum of 1 year of experience in lending (servicing, booking, or both).
Experience with consumer, commercial, or both types of loans .
Proficiency in CRM systems and lending system knowledge.
Familiarity with Microsoft Outlook and Office (Word and Excel).
Ability to track GL entries and production metrics.
Strong attention to detail and accuracy.
Quick learner and self-starter who can manage tasks independently.
Comfortable with remote meetings and training.
Plusses:
Experience with Appian or similar workflow management tools.
Commercial lending experience.
Why Join Us:
Opportunity to work with a team spread across the country.
Potential for conversion to a full-time position based on performance.