The Company: Markt is a professional services organization dedicated to supporting MLSs and associations. While it initially just served its MLS owners (ARMLS, Metro MLS, realMLS), Markt has significantly expanded, completing projects for over a dozen other MLSs and associations across the United States. Its wide range of services includes email marketing, employee recruitment, member surveys, market research, branding, and more.
A Salesforce Administrator solves business problems by customizing the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders to define system requirements and customize the platform. Most importantly, they enable users to get the most out of Salesforce technology. User management: Create, manage, and deactivate users, and manage their profiles and roles.
This is hybrid role which requires 1-2 days a week in our Tempe, Arizona office. All candidates need to be local to Arizona and willing to be onsite each week on the scheduled days.
System configuration: Customize fields and layouts
Data management: Import and export data, and maintain data integrity
Security: Set sharing rules and organization-wide defaults to ensure users only see relevant information
Automation: Design processes to reduce manual tasks
Integration: Install and configure third-party integrations
Troubleshooting: Identify and resolve problems
Training: Teach users how to use Salesforce properly
Staying up to date: Keep current on new Salesforce features
Archiving: Archive data for compliance reasons, and archive or purge documents, emails, and tasks to reduce storage costs
Updating road maps: Update system road maps to summarize new features and upgrades
Collaborating: Work with stakeholders to meet organizational requirements
Building reports: Create reports, dashboards, and workflows
Customizing apps: Customize and maintain Sales Cloud and Service Cloud apps