A key Optimus client needs an experienced ServiceNow professional to enhance user experience and help end-users utilize low-code solutions to create needed workflows and solutions. This is a hybrid role: part developer / part UX process flow mentor/trailblazer!
Great company with an amazing culture and a beautiful campus.
This role is on-site 4 days a week in Houston, Tx.
Other than the 1 flex day, working remotely is not an option for this role.
Qualified candidates please send your resume to Jennifer.Hibbetts@optimus-us.com.
Per our client's specifications, candidates are required to be US Citizens, Green Card holders, or independently authorized to work in the US . We are unable to provide H1 visa sponsorship at this time. No C2C will be considered for this opportunity.
Requirements:
Bachelor's Degree required
3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.
5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.
8+ years of experience delivering IT solutions to business initiatives.
Platform Management: Expertise leveraging ITIL/ITSM and IAM standards for service catalog, knowledge base and access management.
Employee Experience: Experience delivering full ITSM Pro capabilities that maximize employee efficiency and engagement.
UX Design: Demonstrated delivery of unified user-friendly experiences across multiple touchpoints.
Workflow Engineering: Experience leveraging a combination of white-glove and low-code process engineering that drives business outcomes.
Automation and Integrations: Proficient in leveraging automations and integrations, including Integration Hub and Automated Test Framework (ATF).