Ventus Therapeutics is a biopharmaceutical company deploying leading-edge structural biology and computational chemistry tools to create novel small molecule medicines for challenging targets, with an initial focus on immunology, inflammation and neurology.
Our proprietary drug discovery platform, ReSOLVE, gives us the ability to discover and develop medicines through unique insights into protein targets and to create dynamic blueprints that can guide the development of differentiated small molecule medicines. Our lead programs target key innate immune modulators, including NLRP3 and cGAS. We aim to use the ReSOLVE platform to improve the way medicines are discovered and developed, with the ultimate goal of restoring the health of people facing serious illnesses.
Position Overview:
Reporting to the VP Finance and IT, the IT Sr. Manager will manage the Ventus Information Technology Infrastructure and End User Services. This person will also supervise Ventus' Managed Services Provider (MSP) to ensure the user community has a highly productive work environment, dynamic mobility capabilities, and an effective support model.
Key Duties and Responsibilities:
Systems Implementation and Maintenance
Perform desktop support for remote and onsite personnel. Specify and deploy hardware for new and existing employees
Manage overall effectiveness and efficiency of Ventus infrastructure systems and End User Services (EUS) by leveraging Ventus' MSP
Plan and manage the installation of new organization-wide systems and applications. For more specialized functions, assists departments in planning and executing the installation of new systems
Collaborate with scientists to integrate lab equipment and ensure appropriate data security measures are in place
Maintain and troubleshoot local and cloud server and network infrastructure, and peripherals
IT Security and Compliance
Work with leadership to establish and enforce IT security policies, procedures, and protocols to protect sensitive data, intellectual property, and critical infrastructure
Ensure compliance with relevant regulations and standards, such as HIPAA, GxP, FDA guidelines, and data privacy laws as required
In collaboration with Ventus' MSP and partners, conduct regular security audits, vulnerability assessments, and risk analyses to identify and address potential security threats
Vendor Management
Manage MSPs to ensure service-level agreements (SLAs) are met and maximum value is attained from the MSPs
Interact with and assist in managing outside vendors, outsourcers, and service providers to procure and deliver technology products, services, and contracts as required
Collaborate with Ventus Contracts Manager to negotiate contracts and SLAs to ensure cost-effectiveness, quality, and timely delivery of IT solutions and services
Cost Management
Manage IT expenditures
Identify opportunities to improve cost efficiency in areas such as hardware standardization, software consolidation, and license management
Job Requirements:
Provides Tier I to III/other support per request from various constituencies
Technical lead on IT projects to enhance/streamline company efficiencies, processes, and collaboration
Perform daily on-premises and cloud system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes
Perform regular security monitoring and oversight to ensure Ventus security defenses act as desired
Work with the Computational Sciences team as required to ensure seamless integration with Enterprise IT infrastructure
Specify IT hardware requirements for Enterprise IT systems and users and manage hardware inventory
This position is located in Waltham, MA; must be willing to work onsite a minimum of 3 days per week, and as required based on business needs
Qualifications and Skills:
7+ years of proven experience managing IT of a small to medium-sized company, preferably in the Biotechnology or Pharmaceutical industry
Degree in Computer Science and Engineering or a related field preferred; relevant experience may be considered in place of a degree
Experience with lab systems and associated IT requirements, preferably in biotechnology or pharmaceutical research
Extensive technical knowledge of Windows network/server architectures, Active Directory, M365, and Teams/SharePoint; knowledge of Linux a plus
Knowledge of server and storage hardware
Knowledge of Microsoft Hyper-V
Familiarity with on premise and cloud backup solutions
Strong analytical ability, translating business and user requirements into logical architecture or solutions
Knowledgeable with Microsoft Cloud/Server technologies, M365, internal and voice networks.