The Enrollment Technology Case Build Specialist is responsible for technology and information about client's benefit offerings and configures a customized benefits enrollment platform to meet the client's specifications, as well as assisting in the implementation, monitoring, and maintenance of the firm's technology
Responsible for implementing, renewing, and ongoing service of employee benefit administration platforms
Work with clients and account management teams to understand client needs; review details of benefit plans and policies to determine technology and system requirements
Participate in sales and service calls with clients and Business Development Team to introduce technology tools to clients
Work with carriers, clients, and account teams to facilitate file feeds between benefits administration systems, carriers, payroll vendors, and/or other HRIS systems
Perform data management of enrollment and/or employee demographic data as needed
Accountable for timely and accurate reporting of all enrollment data
Research and resolve client issues, share findings with team members and client
Establish and cultivate relationships with clients, vendors, carriers, and internal departments to ensure successful implementations, renewals, and ongoing administration
Support and train team members and clients on how to use their benefits administration system
Qualifications
Previous experience in the employee benefits field
Exceptional oral and written communication and relationship-building skills
Prior experience with BSwift required
Demonstrated ability to provide guidance, leadership qualities
Ability to present information confidently in small and large group settings
Exceptional time management and organization skills with attention to accuracy and detail
Ability to look logically at technology and business-related issues and find or develop solutions
Ability to handle multiple priorities in a rapidly changing environment and adapt to change in the workplace
Should grasp and understand business concepts and issues
Must be a self-starter and be able to work independently with minimal supervision
Must perform well in a high-energy, dynamic, and team-oriented environment
Advanced computer skills and expert knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Must haves
Minimum of 2 years' experience in Benefits Administration Configuration
At least 1 years of working experience in EDI transactions
Minimum of 2 years of experience with bswift
Benefis
Generous paid time off
Dynamic and team-oriented work environment
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Retirement Plan with employer match
Bonuses
Flexible spending account
Paid time off
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.