Position requires US citizenship and the ability to obtain a government security clearance.
Position Responsibilities:
Conduct interviews and facilitate workshops to elicit business requirements.
Facilitate design sessions, key decisions, team meetings, sponsor meetings, and stakeholder engagement sessions.
Prepare functional and technical documentation for hand-off to Operational Technology (OT) workgroups.
Required Technical Skills and Experience (required):
Advanced knowledge of Visio or other similar flowchart tools.
Advanced proficiency in Excel, including pivot tables, charting and reporting.
Expert knowledge in supporting full lifecycle of projects through the IT Systems Development Lifecycle (10 years of project business system analysis experience required; do not include Service Desk or O&M experience).
Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management.
Experience Supporting Requirements Development including a) Conduct interviews and facilitate workshops to elicit business requirements b) Research, analyze, model and organize information for developing requirements c) Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs d)Facilitate requirements validation sessions and present findings to client management and other stakeholders e) Collaborate to resolve requirements conflicts between stakeholders f) Research, document, and validate current and future state processes and designs (functional and technical) g) Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses.
Preferred Skills and Experience (optional):
Experience in organizational change management methods and tools.
Experience with use of SharePoint.
Experience delivering projects with Cyber Security and/or other compliance requirements.
Experience with Agile and Waterfall methodologies.
Advanced knowledge of Network Hardware and Software, Server Hardware, and Server Operating Systems.
Advanced knowledge of a broad spectrum of technologies including applications, servers, storage, backup systems, networking, and security.
Experience supporting large technical infrastructure projects.
Expert communication and customer services skills to move assigned project(s) forward in a large agency environment with many stakeholders.