Acara Solutions client is looking for a Director of IT and Support to join their team!
Location: Buffalo, NY (Must be local to be considered)
Duration: Fulltime/Direct Hire
Pay Rate: up to $165k (Depending on experience)
Essential Functions:
Manage marketing and sales strategies.
Oversee research and development for product enhancements.
Develop and implement technical strategies.
Provide product support.
Handle budgeting and expense management.
Manage vendor relationships.
Lead project management.
Oversee technical infrastructure and system security,
Drive process improvement initiatives.
Establish and enforce policies and procedures.
Maintain comprehensive documentation processes.
Supervise customer support operations.
Qualifications and Education Requirements:
Bachelor's degree or higher in Computer Science, Information Technology, or a related field
Required Skills and Abilities:
5+ years of experience in modern information technology.
Proficiency in current programming languages.
Expertise in planning and design.
Strong knowledge of information security and business administration.
Basic understanding of AI.
Experience in employee supervision, contract management, and customer service.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.