ArtToFrames, a family-owned business established in 2007, is dedicated to providing custom framing solutions that are simple, accessible, and long-lasting. Based in New Haven Connecticut, we offer handmade products at a fraction of traditional frame shop prices with shipping within 2-3 days. Our skilled team takes pride in crafting frames with dedication, precision, and care for customers to cherish.
Role Description
This is a full-time on-site role as a Customer Service Representative at ArtToFrames in New Haven, CT. As a Customer Service Representative, you will be responsible for providing support, ensuring customer satisfaction, and enhancing the overall customer experience through effective communication and assistance and helping customers place orders in our Showroom.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Service expertise
Customer Experience enhancement abilities
Strong communication and interpersonal skills
Problem-solving and conflict resolution capabilities
Ability to work effectively in a team environment
Experience in retail or e-commerce customer service is a plus