We're currently recruiting for a Client Support Specialist to join a community orientated bank based in the CT area. The Client Support Specialist supports the bank in focusing on providing exceptional customer care for their customers. If you're looking to join a bank that cares about both their employees and their customer - please apply!
Responsibilities:
Handling client problems through directly finding a resolution or by referring to the proper individual or department
Supporting the sales team in preparing required documents to conclude sales
Providing exceptional support and service around all digital products to customers
Requirements:
Minimum of 1-3 years relevant experience in consumer, business banking or retail services in a customer facing role
Must be coming from a banking background. Strong understanding of banking products, services, and operations.
Excellent customer service and interpersonal skills.
For more information please email Megan at megan.moran@jcwresourcing.com