Key Responsibilities:Scooping Gelato: Expertly scoop gelato into cups, cones, or containers while ensuring precise portion control and maintaining high presentation standards.Customer Service: Welcome customers with a friendly demeanor, provide detailed information about flavors and ingredients, and offer personalized recommendations based on their preferences.Handling Payments: Process gelato purchases efficiently, handle cash and card transactions accurately, and issue receipts promptly to customers.Maintaining Cleanliness: Uphold impeccable cleanliness standards in the gelato display case, serving area, and seating areas throughout the shift. Adhere to Gelatissimo cleaning protocols to ensure a hygienic environment.Restocking: Monitor gelato inventory levels closely and restock flavors as needed to ensure a full selection for customers to choose from.Upselling: Proactively suggest new flavors, recommend additional toppings or treats, and promote seasonal specials to maximize sales. Encourage customers to indulge in a second scoop to enhance their gelato experience.Adhering to Food Safety Standards: Strictly adhere to all food safety and sanitation protocols to guarantee the safe and hygienic serving of gelato.Team Collaboration: Collaborate effectively with fellow staff members, including gelato makers and cashiers, to ensure seamless operations and deliver exceptional customer service.Handling Customer Concerns: Address any customer issues or complaints professionally and courteously, and escalate unresolved matters to management for resolution. recblid mb2hexgfj201wesd56140w2fawseqh