Job Title: Project Coordinator Location: Dublin, hybrid Overview: The Project Coordinator will be responsible for managing prototype orders, delivery issues, and system support for various internal and external stakeholders. This role focuses on maintaining efficient communication between teams, ensuring timely deliveries, and addressing any discrepancies. The ideal candidate will have strong problem-solving skills and a proactive approach to resolving issues. Key Responsibilities:
Prototype Order Management (External Customer):
Serve as the primary support for all prototype orders across North America.
Monitor and communicate delivery status through a web portal.
Issue prototype orders to international teams and ensure alignment with project timelines.
Address any concerns or issues by liaising with internal associates to find resolutions.
Service Delivery Issue Management (External Customer):
Act as the main point of contact for delivery issue resolution, including late or missed deliveries, missing order data, and damage investigations.
Track and manage supplier performance, reviewing and consolidating monthly delivery data.
Investigate and resolve gaps between external customer scoring and internal performance, reporting findings to manufacturing teams.
Data Entry and Systems Support (Internal):
Oversee daily review and communication of customer portal issues, ensuring timely resolution.
Perform data entry for part setup in internal systems to ensure smooth customer shipments.
Provide support for design change management and expedite tracking cost control processes.
Qualifications:
Bachelor's degree in Business Administration or a related field.
1-3 years of experience in a similar role, with a focus on order management, logistics, or project coordination.
Strong communication and organizational skills with the ability to manage multiple priorities
Proficiency in data entry systems and a detail-oriented approach to problem-solving. Advanced MS Excel User
This position is ideal for someone who thrives in a fast-paced environment and enjoys managing various aspects of project coordination, from order management to issue resolution and data entry.