Rizing, Consumer Industries is seeking a highly skilled SAP Program Manager who has seasoned experience working in fast paced, challenging environments, having led multiple S/4 implementation projects for customers. SAP Retail and/or Fashion Project Management experience is a requirement.
This role is technically hybrid, although mostly on-site in Clark, New Jersey. You must live in or around this location, close to the project site.
The Program Manager is responsible for the successful delivery of several complex projects (typically with several internal project teams), in terms of their scope, deliverables, timelines, budgets, customer satisfaction and employee satisfaction. Where required, the Program Manager works with the Client Project Manager/Program Manager for planning activities, obtaining necessary infrastructure support and decisions that are required for the project to progress.
Key Responsibilities
1) Develop overall project road map in order to guide project planning at each level, ensuring that the plan is aligned with the strategic goals of the expected benefits.
2) Responsible for the overall management of assigned projects ensuring delivery within scope, time and budget, high quality and customer satisfaction. Is required to closely monitor critical milestones and deliverables and ensure that the terms of the SOW are met.
3) As a Program Leader
o Provide overall direction and mission to the project team
o Set up the project governance in collaboration with the customer project team and attune Management following aIR Methodology. Includes meeting cadence, issues management, change request management, and risk management
o The Program Manager is responsible for creating the strategies that inform the project charter in accordance with the aIR Methodology. He/She will create the Project Charter in cooperation with the attune Project Manager
o Prepare for and conduct monthly/periodic Steering Committee meetings and publish meeting minutes
o Oversee weekly PMO meetings. May prepare for and conduct the PMO meetings. If attune Project Managers are assigned to the project will provide oversight. Output of the meetings are the issues and hot topics, milestone status report, and status of the specific execution, planning, and preparation activities underway
o Lead, guide and motivate project team to drive results and provide appropriate support for the team when needed (Involving Project Managers/Consulting Managers and Professional Services VP, if required)
o Work closely with consulting resources/ development resources for smooth functioning of project activities
o Plan and develop project team structure and make clear the roles and responsibilities of the internal and customer project teams in order to ensure outputs & results from both customer and consultant teams
o Resolve internal / customer issues without affecting the project timelines, delivery plans etc.
o Report exception/problems and concerns to the Program Manager / Consulting Manager, Professional Services VP and Client Management
o Prepare weekly progress reports and circulate as to attune and customer management teams
o Identify and mentor a suitable person within the project team who can act as a backup/temporary Program Manager, if required
o May do detailed planning and lead the execution of project activities
Ensure that aIR Methodology is being followed
Contribute to the enhancement of the aIR Methodology
4) Communicate and stay in touch with the Senior Management of the Customer organization with regard to the progress of the project and gain acceptance and support for the implementation of the project according to the terms of the SOW
5) Identify and analyze all program risks and prepare contingencies if required. He/she is required to proactively communicate risks to all concerned stakeholders and identify and ensure resolution of all Program level issues
6) Interact with attune Country Organizations when support is required in terms of Consulting skills, technical support or SAP issues or any business issue that is beyond the scope of the implementation
7) As and where required the Program Manager would need to get involved in conflict resolution and operate as a team builder, motivator and coach
8) Work with the Customer management team for planning activities, obtaining necessary infrastructure support and decisions that are required for the project to progress
9) Be aware of all situations in the projects and be sensitive to customer needs, bearing in mind the conflicting requirements that a customer team would demand, and the delivery capabilities of the consulting team
10) Perform any additional duties commensurate with the current role, as and when required by the management. Contribute to the enhancement of the aIR Methodology
Required Experience
1) At least 12 years prior work experience in Project Management (projects of a larger/complex scale) or at least 10 years of SAP functional experience and
2) Industry knowledge with proven track record of project management skills
3) Exposure to project management at a global scale
4) Knowledge and experience in the attune Implementation methodology
Desired - Experience managing projects in the technology being implemented (i.e. SAP)
Required Qualifications & Skills
1) General degree or equivalent/recognized professional qualifications
2) Lateral knowledge of SAP modules would be advantageous
3) Formal training/certification in Project Management
4) Proven track record of excellent project planning skills
5) Excellent communication skills - verbal and written. Ability to articulate ideas and opinions to all stakeholders
6) Leadership skills - ability to motivate and lead multiple teams in achieving common goals , result orientation, conceptual thinking, and innovative mindset
7) Ability and willingness to take on new initiatives/technologies and management methodologies
8) Great influencing skills. Must have the ability to work with Customer Management and persuade them as to the right go-forward action. Must have the ability to work with internal Management and the Project Team and persuade them as to the correct course of action.
9) Extremely customer service oriented
10) Excellent people management and motivational skills
11) Willing and able to plan project activities at a detailed level