Mobily is one of AT&T's few large nationally authorized retailers in the United States. You may be what we are looking for in a Multi-Market Manager.
As a Mobily Multi-Market Manager, you will set the example for your team. This position provides the opportunity to lead and inspire a sales team to deliver outstanding customer service, resulting in customer loyalty and successful, positive expansion of the brand. Your focus will be on, teaching and coaching Retail Store Managers, and inspiring sales staff to expand their knowledge on new phones, accessories and plans.
Responsibilities:
Ensure the highest level of customer experience at the store level by setting expectations of excellence in the execution of store standards, talent development, and product knowledge.
Multi-Market Management with an oversight of multiple markets.
Develop, challenge and motivate Store Managers inspire them to do the same for their store employees.
Create an environment where employees are empowered to delivers unique customer service solutions that are aligned with company goals.
Initiate and lead business change efforts to maximize desired results.
Foster a continuous learning environment that develops highly knowledgeable and skilled teams.
Maintain accountability for daily and monthly inventory counts.
Ensure that company cash handling policies are followed.
Requirements:
2-5 years' retail leadership within a Post-Paid Wireless Carrier.
Multi-unit management experience.
Ability to measure and achieve monthly metrics/goals and break even & beyond production on stores P&L.