Greater Insurance Service Corp is an insurance agency representing multiple carriers and products to meet the specific needs of our customers. Our agency provides various life, health, property, and casualty insurance products nationally. We're committed to improving our clients' protection coverage and delivering excellent customer service experiences.
Role Description
As a full-time Insurance Customer Service Representative at our Greater Insurance Service Corp office in Cottage Grove, WI, you will be responsible for providing effective customer support and satisfaction. The role involves communicating with clients to answer inquiries, provide information, and process insurance policies and claims. The role also involves managing and resolving customer issues with quality standards.
Qualifications
Strong customer service skills in providing support, satisfaction, and experience to customers
Excellent communication skills in listening, speaking, and writing
Ability to analyze and resolve customer concerns with high quality standards
Experience in handling data entry, processing, and administrative tasks
Proficient in using computer systems and insurance applications
Licenses or Certifications
Active Wisconsin Insurance license preferred or be willing to obtain upon hire