Recommend quality metrics to drive supplier improvements, preventive actions, and business results, and implement as approved
Direct and coordinate the overall quality specifications and standards for materials and finished products to meet client purchase order requirements
Analyze needs and develop criteria for selecting suppliers who consistently provide high-quality products and systems for integration into the Company's solutions
Monitor and analyze non-conformance data; recommend, develop, and implement appropriate responses in collaboration with procurement management
Monitor supplier RCA's and CAR's for timely and thorough generation and distribution, escalating as necessary
Evaluate new suppliers' manufacturing and quality processes, utilizing the Company's supplier qualification system
Ensure quality assurance assessments at established supplier and client sites are performed in compliance with Company requirements
Provide management with timely updates on vendor compliance status, trends, process improvements, and similar measure
Ensure all warranty claims and failures in the field are investigated and root cause analysis is performed
Perform internal and external audits and facilitate action plans for non-conformers
Train employees on ISO-9001, statistical techniques, problem solving and quality awareness
Create and update policies, procedures, standards, and work instructions to promote continuous improvement across production and business operations
Develop processes that effectively reduce shop floor deviation and waste
Develop the path to achieve integrated business management in accordance with ISO standards
Manage and lead internal and external audit program, ensuring that all processes meet established standards
Perform vendor audits, recording and monitoring vendor quality and recommend improvements based on analysis
Minimum Qualifications:
BS degree in electrical, mechanical, or industrial engineering; or related physical or applied science; or equivalent via education and/or work experience
3 years' related work in manufacturing, quality control, or design engineering with accountability for supplier quality assurance and selection
3 years of experience with internal/external auditing, related to ISO 9001, 2015
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Proficiency in MS Office
Ability to travel, domestically and internationally, up to 20%, sometimes with limited notice