Human Resources, Director, HRBP, Old Navy Headquarters at Old Navy in San Francisco, California

Job Description:

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

In this role you will be responsible for providing HR business partnership that results in an engaged workforce and a more productive business. You will be responsible for and contribute to developing people strategies, overseeing all day-to-day HR activities for the clients, providing thought leadership to these organizations and associated Leadership Teams, developing, and executing talent management and change management strategies and partnering with key Gap Inc. HR Centers of Excellence and Employee Experience partners to deliver results against the people strategies.

What You'll Do

• Provide thought leadership and consultation/support on people and organizational issues: collectively, directly and through matrix management throughout the organization, leveraging resources, programs, and tools to achieve desired outcomes


• Actively participate with and influence the Leadership Teams, advising on people and organization impact of business plans and decisions; ensure that change and transformation plans are established and effectively executed.


• Identify and implement strategies which improve employee engagement year over year, as measured through the continuous listening process


• Analyze HR metrics to identify business opportunities working with leadership to develop and implement solutions


• Drive talent management and succession planning activities within the business


• Pro-actively partner with the business and HR partners in Centers of Excellence to develop strategies to strengthen build capabilities, as needed, to ensure a ready now talent pipeline ; identify and deploy appropriate retention strategies to promote organizational stability


• Investigate and resolve employee relations and performance management issues in partnership with legal and Employee Relations team

Center on the Customer

Everything we do is for the customer. This means listening and learning to truly understand who they are, what they need and where they're headed, so we can show up as authentic and culturally relevant - not just today, but tomorrow too

Create with Curiosity

Curiosity unlocks creativity. Asking questions like, 'what if?' and 'why not?' spurs a growth mindset, which leads to challenging the status quo, learning from our mistakes, and inspiring dynamic creativity everywhere

Collaborate with Candor

Collaboration enables us to imagine - and execute - better. Exchanging candid and direct perspectives brings out the best in us, elevating ideas and pushing us to go beyond what we can see alone

Champion Excellence

We strive to be the best and recognize it's an endless pursuit. It all starts with personal accountability to set clear expectations, remove barriers to execution, and empower those around us to deliver impact. When we do this, we unleash our full potential

Who You Are

• Minimum 7-10 years progressive Human Resources generalist experience driving transformational initiatives and addressing organizational efficiencies and effectiveness at scale, preferably in a vertical retail environment


• Comfort with most HR disciplines (employee relations, compensation, benefits, OD, talent management, talent acquisition)


• Retail business acumen; understanding of merchandising, inventory management, design and marketing competitive talent landscape


• Strong track record of driving Talent Strategy, Talent Acquisition, Performance Management, Organizational Design and effectiveness, Succession Planning and Engagement


• Experience leading large and small-scale organizational design and effectiveness initiatives in partnership with leadership


• Financial acumen and experience managing FTE and contingent workforce budget at scale


• Seasoned in investigating and resolving employee relations and performance management challenges in a headquarters environment


• Knowledge and experience driving a high-performance culture in a leader led organization


• Proven experience in managing others including ability to coach, develop, provide direction, recruitetain top talent, understand resource capability and successfully drive results working with direct reports and other internal resources

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• 
  See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.


Salary Range: $170,900 - $226,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.



US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.