Operations Manager at Carolina Beach Realty, LLC in Carolina Beach, North Carolina

Job Description:

We are currently looking for a dynamic leader to join our team as an Operations Manager to lead and inspire a team to excellence in the vacation rental industry here in Carolina Beach, NC!
This critical role will report directly to the General Manager. With a focus on winning, kindness, empathy, humility, and passion, the Operations Manager will lead our operational activities, including but not limited to: property management, scheduling cleaning vendors, maintenance, laundry services, and vendor/contractor management.
As the primary information hub for all operational facets, the Operations Manager is responsible for the overall quality of our rentals and the excellence of our team. From managing and training staff to creating and implementing policies and procedures, the Operations Manager plays a vital role in ensuring the success of our business.
Attributes of a successful candidate for this role will align with our values which include: ability to take action and ownership, effective communication, remaining calm, maintaining the company culture and values, leading by example, stewarding all people and properties entrusted to us with integrity and excellence, being a great coach, celebrating excellence, doing the right thing, humility and respect for all.
In this role, the Operations Manager has the opportunity to make a real impact, from handling guest and owner complaints to forecasting departmental personnel and technology needs. While the schedule for this role will vary depending on business needs, the Operations Manager will enjoy a competitive salary, bonus potential, and a comprehensive benefits package.