The Director of HR Operations will oversee the day-to-day HR operations of the function, ensuring that HR processes are managed and performed efficiently and effectively. This role involves strategic operation planning, implementation of HR policies, and ensuring a positive employee experience regarding operational policies and procedures.
Responsibilities
Participates in the hiring and training of applicable HR Managers.
Organizes and oversees the work and schedules of HR departmental managers.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees as needed and in accordance with company policy.
Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's HR efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
Reviews, analyzes, and evaluates HR business procedures.
Implements policies and procedures that will improve day-to-day HR operations.
Plans, directs, controls, implements, evaluates, monitors, and forecasts HR operations budget to achieve financial objectives.
Communicates and explains new HR directives, with an emphasis on change management, policies, or procedures to HR.
Improves employee service and satisfaction through policy and procedural changes.
Leads coordination and integration of efforts in partnership with HR Centers of Expertise using a continuous improvement mindset.
Reviews and approves HR operation budget, develops, and implements new HR policies.
Ensures a company's HR operations initiatives run smoothly, contribute to a healthy work environment, and remain cost-effective.
Aligns policies and procedures with enterprise level business management system.
Maintain relationships cross functionally within the organization including Ethics and Compliance, Corporate Operations, Finance, Legal, Payroll.
Aligns HR operational goals with the overall business strategy to ensure that HR initiatives support the company's mission and vision .
Identifies key HR operations metrics and KPIs to gauge the effectiveness of HR initiatives and make data-driven decisions .
Performs other related duties as assigned.
Qualifications
Bachelor's Degree Human Resources Management or related field or experience in such kind and amount to provide comparable background.
Master's degree in Human Resources Management, Business Administration, or a related field preferred.
Extensive and diversified background with at least 7 years of related experience.
Thorough understanding of practices, theories, and policies involved in HR and business management.
Superior multi-tasking skills
Superior verbal and written communication and interpersonal skills.
Superior managerial and diplomacy skills.
Extremely proficient in Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Excellent analytical, decision-making, and problem-solving skills.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Works under general office environmental conditions.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Must be able to perform the essential functions of the job, with or without reasonable accommodations.
Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
Requires prolonged sitting, some bending, stooping and stretching.
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"We are proud to be an equal employment opportunity employer for minorities, women, protected veterans, disabled individuals, and any other protected class."
Cook will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state/province and local law.