Police Communications Specialist at City of Benbrook in Benbrook, Texas

Job Description:

Police Communications Specialist
Salary Range $53,485.99 to $71,676.34 Annually

SUMMARY OF CLASSIFICATION: Answers emergency calls for service, operates an emergency
communications system; types and/or enters information and other data into related equipment.
Performs other duties as assigned.

ESSENTIAL JOB DUTIES: Operates city emergency communications system which consists of
telephone, radio, teletype, and other related equipment; receives and logs messages according to
prescribed procedures; dispatches police patrol officers, ambulance/fire services, wrecker service,
emergency repair crews, animal control officer to locations where requested or needed. Relays
information to officers and supervisors regarding persons and vehicles subject to investigation;
processes information requests concerning persons and vehicles through the TCIC/NCIC
information system. Gives general information to public inquiries; screen calls to determine
assistance and information needed; maintains information on stolen vehicles, warrants, vehicle
impoundment, cash bond records, booking and release records; maintains complaint call files;
processes cash bond receipts; prepares complaint cards for patrol officers; performs general
clerical and record keeping activities. Reports malfunctions of communication equipment;
maintains security within the dispatching/records area; responsible for sound and/or visual checks
on inmates each half-hour to ensure that they are safe and secure; greets citizens and provides
information regarding the department and/or directs them to the appropriate employee. Performs
other duties as required.

PHYSICAL AND ENVIRONMENTAL CONDITIONS: Ability to move about an office or building.
Ability to use office machines, computers, and communication equipment. Ability to work all shifts.
REQUIRED CONTACTS: Employee will work with and communicate with employees, citizens and
other law enforcement personnel answering inquiries, processing information and/or making
referrals.

REQUIRED QUALIFICATIONS
KNOWLEDGE, ABILITIES AND SKILLS: Ability to think clearly and speak distinctly under
pressure and urgency. Ability to understand and follow oral and written instructions and recall
information correctly. Ability to properly handle several activities at one time; accurately transmit
and receive messages; exercise good judgement in evaluation of job-related situations. Ability to
make sound decisions; keep accurate records; and deal courteously and effectively with the public
and associates.

MINIMUM EDUCATION, EXPERIENCE AND CERTIFICATION: High School diploma or
equivalent; eighteen years of age; type a minimum of 40 wpm; knowledge of computers and office
machines.

EMPLOYEE BENEFITS: Employees receive paid medical, life and dental insurance; optional
dependent insurance at employee expense, TMRS Retirement, 5-year vesting, 7% employee
contribution, City match 2-1; sick and vacation leave, paid holidays optional deferred
compensation plan.

HOW TO APPLY: Applications must be submitted on the City’s Application form which are
available from and returnable to Human Resources, 911 Winscott Road, P.O. Box 26569,
Benbrook, TX 76126. Applications may be downloaded online . Position open
until filled. EOE

FEDERAL LAW MANDATES THE CITY OF BENBROOK PROVIDE A DRUG-FREE WORKING
ENVIRONMENT FOR THE SAFETY OF ITS EMPLOYEES AND THE PUBLIC. APPLICANTS
SERIOUSLY BEING CONSIDERED FOR EMPLOYMENT ARE REQUIRED TO PRODUCE A URINE
SAMPLE TO BE TESTED FOR THE PRESENCE OF CERTAIN DRUGS. A REFUSAL TO PRODUCE
THE SAMPLE, ANY ATTEMPT TO TAMPER WITH THE SAMPLE OR THE POSITIVE INDICATION OF
THE PRESENCE OF DRUGS WILL RESULT IN AN AUTOMATIC DISQUALIFICATION

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