We are a family-owned, internationally recognized commercial cleaning franchising company with over 35 years of experience in the industry. Our culture promotes open feedback, constant collaboration, and continuous learning, enhancing both client and franchisee satisfaction as well as employee satisfaction. We are proud to be an equal-opportunity employer, valuing diversity and inclusivity in our workplace.
Pay range and compensation package
Salary Range: $60,000 - $70,000
Generous employer contributions toward health and life insurance
Affordable vision and dental insurance available
6% match on 401(k) contributions after 6 months
Great PTO policy, allowing up to 1 full month off based on tenure
As a Quality Assurance (QA) Analyst, you will ensure that products, systems, and services meet quality standards and customer expectations through the following tasks:
Responsibilities
Testing: Conduct thorough tests to ensure products meet user requirements and guidelines, including identifying bugs and defects.
Reporting: Document and report findings to developers to facilitate issue resolution.
Creating Test Plans: Develop comprehensive test plans that define the scope, approach, and intensity of testing for each project.
Researching: Investigate issues based on feedback from franchisees and clients to identify the root causes and communicate them to programmers for resolution.
Analyzing: Review and analyze test results to pinpoint inefficiencies, bugs, and other issues within the product.
Identifying Solutions: Propose recommendations for improvements, solutions, and updates based on test findings.
Qualifications
Position Requirements:
Bachelor's degree in computer science, Information Technology, Engineering, or a related field (preferred).
Relevant certifications in QA methodologies or software testing (e.g., ISTQB, CSTE) are a plus.
Experience in software testing: Familiarity with both manual and automated testing processes for software, web applications, and systems.
Programming or scripting knowledge: Understanding of code to assist in test automation or identify potential bugs.
Bug tracking and reporting: Proven experience in effectively tracking and reporting software defects using bug-tracking tools.
Strong analytical skills: Ability to analyze data from test results, utilizing logic to determine root causes and patterns.
Problem-solving capabilities: Quick identification and resolution of issues or inefficiencies during the testing process.
Meticulous approach to testing: A commitment to thoroughness and precision in identifying bugs and inefficiencies.
Excellent written and verbal communication: Ability to effectively communicate findings and recommendations to developers and stakeholders.
Collaborative mindset: Ability to work cross-functionally with developers, product managers, and franchisees to resolve issues.
Test plan creation: Proficiency in creating detailed, structured test plans outlining scope, objectives, and methodologies for testing.
Multi-tasking and prioritization: Able to manage multiple projects simultaneously while maintaining high-quality standards and meeting deadlines.
3+ years of experience as a QA Analyst, Test Analyst, or a similar role.
Adaptability and flexibility: Willingness to adjust to changing project requirements and priorities.
Commitment to quality and adhere to and enforce high-quality standards throughout the product development lifecycle.
Equal Opportunity Statement
QA Analysts, also known as test analysts or software testers, play a vital role in ensuring quality across various industries, including commercial cleaning. A thorough, meticulous approach and a commitment to accuracy and precision are essential for success in this role.