Customer Service Representative at REQ SOLUTIONS in georgetown, Kentucky

Job Description:

Job Title: Customer Service Representative

Location: Georgetown, KY

Direct Hire

Shift: 7:30 AM - 4:30 PM (Monday to Friday)

Pay Range: $61,000/ Year - $62,000/ Year

Note: Candidates who can work on W2 basis without any sponsorship are encouraged to apply.

Job Description:

• Manage lead-times and provide timely and accurate information to customers
• Product training with team members
• Improve delivery security through production communication
• Facilitate communication between customers, suppliers and plants regarding changes to orders or delivery times
• Implement methodologies of continually improving business performance
• Develop strong relationships with key customer personnel
• Eliminate customer order errors
• Deliver value to Company.
• Identify opportunities for cross selling wide product offering
• Working Together
• Establish strong, enduring and functional customer relationships that maximize the result for the customer and Company.
• Provide market intelligence on customers and their product demand.
• Product education and cross training

Working Together:

• Customer feedback on level of professionalism.
• Retained business.
• Internal training courses
• Contribute to team atmosphere

Education/Experience/Skills:

• Degree or equivalent.
• 5 years manufacturing industry experience is liable transportation
• attendance weekends performed
• Ability to communicate professionally with co-workers and management.
• Computer skills is a must

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