This administrative role will encompass basic Office Administrator responsibilities with their work environment located in at the Consilium front desk area. Required working knowledge of a corporate phone system/software platform and medium to high level call volume, specifically: Avaya ACO, RSI, Call Analytics, PBX, VOIP Phone Systems or comparable system. The receptionist is responsible for welcoming visitors, determining their purpose, and directing them to the right location, in addition to answering phones, screening, and transferring calls to staff as appropriate.
The successful candidate is reliable, responsible, and dependable and ensures tasks are completed by following company processes.
Responsibilities
Create a warm and welcoming front lobby to both our outside guests/visitors and Consilium team members
Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
Observe, receive, and otherwise obtain information from all relevant resources
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Maintain appearance of conference rooms and breakroom
Maintain inventory of office supplies and equipment and reorder as needed
Assist with special projects
Other functions as needed
Qualifications
Minimum 1-3 years experience in a front desk administrative position
Required working knowledge of a corporate phone system/software platform and medium to high level call volume, specifically: Avaya ACO, RSI, Call Analytics, PBX, VOIP Phone Systems or comparable system
Solid skill level in MS Office Suite - specifically Outlook calendar scheduling, Word and Excel
Capability to offer a warm and welcoming presence to both outside guests and Consilium team members