The Associate-Total Rewards will administer and coordinate the daily activities and maintenance related to various Total Rewards programs with primary focus on the administration of select US Benefits programs, as assigned. This role may also have the opportunity to learn and support Global Compensation related projects and programs on an as needed basis. This is an entry level role that does not require prior Total Rewards administration experience but does require the ability and willingness to learn quickly and to work independently.
DUTIES AND RESPONSIBILITIES
May include, but are not limited to, the following:
Maintains general knowledge of the Company's US Benefits plans in order to independently perform daily administration under general supervision.
Responsible for the administration of programs such as the Company's service awards, tuition reimbursement and scholarship programs.
Ensure timely, accurate and compliant administration and processing of employee life events and Qualified Medical Support Orders.
Assist with leave administration and timecard entry including the administration of the Company's Caregiving Leave program.
Review and generate data files containing employee data, election data, dependent and beneficiary data, as well as process data error reports.
Process invoices for the Total Rewards department expenses which includes reviewing, obtaining approvals, accurate coding, and tracking.
Provides excellent customer service to a variety of clients (employees, spouses, HRBPs, managers, etc.)
Works effectively with external consultants, vendors and third-party administrators.
Develop communication materials to enhance understanding of the Company's benefits programs.
Must maintain strict confidentiality and adhere to the Health Insurance Portability and Accountability Act (HIPAA) standards for protecting patient health information (PHI)
Gains general knowledge and understanding of the Company's Global Compensation programs
May support in the completion of compensation surveys including data retrieval, data computation and data manipulation in Excel.
Follows administrative procedures relative to the functions of this position and keeps such procedures up-to-date and/or develops new procedures as needed
Complies with all Company policies and procedures.
Supports Company goals of continuous improvement and operational excellence at strategic and tactical levels including reviewing area of responsibility for improvement opportunities, as well as active participation on project teams.
Proactively work towards personal development and takes advantage of all available training and developmental opportunities.
Supports project work and performs any additional responsibilities or tasks as assigned.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Bachelor's Degree or equivalent in Human Resources, Business Administration or related field is required.
Ability to work independently to research and resolve issues on a day-to-day basis.
Must be able to work as an effective member of a team
Ability prioritize and meet process deadlines.
Strong communication skills (verbal and written) for a corporate environment.
Computer proficiency and technical aptitude with the ability to use Microsoft products (including Excel, Word and PowerPoint); experience with Workday or other HRIS and benefits databases preferred. Strong MS Excel skills (formulas, PivotTables, etc.) is especially important for this role.
General knowledge of Benefit and/or Compensation policy and program administration preferred.
Prior employee benefits administration experience a plus.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel up to 10% including air travel or auto travel.