This Business Systems Analyst III position will provide support and assistance for the Transmission Technology (TT) Services Work Planning and Delivery (TTBP) organization at the client location.
This position performs systems analysis, interfacing with users to support functional requirements development, analysis of tools and techniques to support the development of systems, troubleshooting, analysis, performance monitoring and improvement of systems used by the Operations functions.
Requirements
Education and Corresponding Experience:
A degree in Information Technology, Technical Management, Information Management, Engineering, Business Systems, Computer Science or a directly-related technical discipline is preferred.
10 years of experience is required with an applicable Associate's degree.
8 years of experience is required with an applicable Bachelor's degree.
12 years of experience is required without a degree.
Experience should include business systems analysis with a focus in Networking and Infrastructure projects. Expert level practitioner in business systems analysis and/or systems analysis with a focus in Software, Data Integration, Cyber Security, Networking and/or IT Infrastructure projects. (Project business system analysis experience required; do not include Service Desk or O&M experience).
Required Technical Skills and Experience:
Advanced knowledge of Visio or other similar flowchart tools.
Advanced proficiency in Excel, including pivot tables, charting, and reporting.
Expert knowledge in supporting full lifecycle of projects through the IT Systems Development Lifecycle
Expert knowledge in IT planning, functional and technical specifications, and system life-cycle (SLC) management.
Experience Supporting Requirements Development including a) Conduct interviews and facilitate workshops to elicit business requirements b) Research, analyze, model and organize information for developing requirements c) Decompose high-level information and abstract up from low-level information to distinguish solution ideas from business needs d)Facilitate requirements validation sessions and present findings to BPA management and other stakeholders e) Collaborate to resolve requirements conflicts between stakeholders f) Research, document, and validate current and future state processes and designs (functional and technical) g) Help define best approaches, alternatives, and decision frameworks for alternative business solutions analyses
Preferred Skills and Experience:
Experience in organizational change management methods and tools.
Experience with use of SharePoint.
Experience delivering projects with Cyber Security and/or other compliance requirements.
Experience with Agile and Waterfall methodologies.
Advanced knowledge of Network Hardware and Software, Server Hardware, and Server Operating Systems.
Advanced knowledge of a broad spectrum of technologies including applications, servers, storage, backup systems, networking, and security.
Experience supporting large technical infrastructure projects.
Expert communication and customer service skills, to move assigned project(s) forward in a large agency environment with many stakeholders