Assistant Manager, Transportation Operating Division at Regional Transportation District in Denver, Colorado

Job Description:

At Regional Transportation District (RTD), We make lives better through connections!

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Description Of Work:
This position is responsible for assisting with the direction of the operating division's activities including managing attendance, policy compliance and discipline.

Duties & Responsibilities:

ESSENTIAL:

• Recruits staff to include interviewing, hiring, assigning work, training, coaching, and counseling to ensure consistent application of Employee Guidelines, processes, and procedures. Conducts performance review, and holds employees accountable for performance of their responsibilities.


• Assists in implementing work plans, projects, schedules, budgets and work force utilization.


• Works with Legal, Human Resources and Labor Relations regarding employee relations issues, policies and procedures and ensure adherence to the current Collective Bargaining Agreement (CBA). Participates in grievance procedures for Transportation Division related issues. Reviews and recommends disciplinary actions which may involve coaching, corrective action or termination of represented employees.


• Investigates accidents, incidents, assaults and customer complaints. This includes special attention to public ADA and civil rights matters.


• Assists in managing the substance abuse program within the Transportation Division. Investigates non-compliance testing situations and directs appropriate disciplinary action.


• Coordinates with contracted services to maximize team efforts, improve consistency and assure professional quality of services to all external and internal customers.

OTHER:

• All job-related duties as assigned.

Qualifications:

• Associates Degree or two years of college level course work.


• A minimum of two years of supervisory experience in a transportation-related field is required. Experience in passenger transportation is preferred, as is experience working in a union or collective bargaining agreement (CBA) environment.


• Proficiency in the application of a seniority system, sick leave policy, workers compensation, Federal Motor Carrier Safety Regulations, ADA, FMLA and other related policies.


• Proficient with Microsoft Office Suite.


• Ability to communicate effectively, orally and in writing.


• Ability to use sound judgment.


• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.

OR

• An equivalent combination of education, experience, knowledge, skills, abilities.

CORE COMPETENCIES: SUPERVISOR

SAFETY: Promotes safety as agency’s number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.

COMMUNICATION (C): uses coaching skills, good listener, clear and concise communicator, empathetic, respectful of others

TRAINING & DEVELOPING: provides hands on training and instruction, encourages educational development

WORKLOAD MANAGEMENT (C): timely completion of assignments and projects, willingly undertakes special assignments, manages time to address tasks during normal working hours.

PERFORMANCE MANAGEMENT: provides feedback on performance throughout the year, initiates performance plans and disciplinary actions at appropriate times, plans ahead to prepare and present appraisal to salaried employees within thirty days of due date (only exception is unplanned extended absence), consistently follows the CBA in performance management of represented employees.

ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

DIVERSITY ORIENTATION: encourages and supports diversity of employees and contractors (Disadvantaged Business Enterprise); participates in Equal Employment Opportunity/Affirmative Action events and training; refers EEO/AA concerns in a timely manner.

JOB SPECIFIC COMPETENCIES

COACHING: supplies articulate instructions and/or recommendations to ensure requirements are clearly understood; provides constructive feedback, positive reinforcement and recognition; addresses performance shortfalls constructively

INFORMATION SEEKING: gathers information and differentiates critical from non-critical information; identifies key sources; systematically obtains information through research

JUDGMENT: makes appropriate and sound decisions after weighing alternatives; follows policies and procedures; thoughtful consideration for other’s opinions; logical

We are considering all applications for this position until the close date of 10/30/2024. For consideration, please be sure to apply before the posting end date.

RTD provides equal employment opportunities to all employees and applicants for employment without regard to race (including traits historically associated with race, such as hair texture, hair type, or protective hairstyles), color, religion, national origin, ancestry, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, age, genetic information, disability, service in the military, marital status, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

CAREER MAP

Based on job performance, experience, education and position availability the next step on the career map for this position may be:
Manager, Transportation Operating Division

Pay Range:

$92,003.00 - $129,954.50 Annual

RTD is an Equal Opportunity Employer, please see our EEO policy ( https://www.rtd-denver.com/sites/default/files/files/2022-12/EEO%20Policy%20Statement-%20UPDATED.pdf )

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.

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