AIM CENTER, INC.Job Description JOB TITLE: SOAR Benefits Specialist REPORTS TO: Housing Director SUPERVISES: N/A JOB CLASSIFICATION: Non-ExemptSalary: $42,000.00 AIM Center, Inc. is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, religion, disability, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws. PURPOSE OF POSITION: To assist individuals experiencing homelessness, mental illness, and/or co-occurring substance use disorders in obtaining Social Security disability benefits. The SOAR Specialist is essential in streamlining the application process, providing support, and ensuring the individuals have access to vital resources throughout their journey. ESSENTIAL DUTIES & RESPONSIBILITIES: Client Assessment and Engagement:Conduct comprehensive assessments to determine eligibility for SSI/SSDI benefits.Establishes trust, builds rapport, and maintains effective communication with members/clients to support their application process.Provide outreach services to identify and engage individuals in need of assistance.Obtains signed Authorization of Release of Information forms. Application Assistance:Create a "My Social Security Account" for applicantsGuide clients through the SSI/SSDI application process, including completing applications, gathering medical records, and submitting required documentation.Ensure that applications are thorough, accurate, and submitted in a timely manner.Collaborate with medical providers to obtain necessary documentation and evidence to support claims.Write SOAR Medical Summary Reports for applicants.Track the status of the application and assist with appeals if denied. Case Management: Accompany individuals to appointments at the Social Security Administration. Meet all HIPAA standards including but not limited to exchanging information, keeping Protected Health Information (PHI) secure, and following procedures to protect electronic transmission/access to PHI in the Clubhouse and the community. Document and maintain up-to-date information in AWARDS (Electronic Health Record) and in client files regarding services provided in compliance with state and federal regulations. Maintain detailed case notes and documentation Monitor the status of applications and follow up with the Social Security Administration as needed. Provide continuous support to clients throughout the application process, including attending hearings and appointments if necessary. Assist clients in arranging transportation. Provide outreach and successful engagement to a diverse population Assist clients in arranging transportation (to clinical, medical, and any other appointments deemed necessary. Provide outreach and successful engagement to a diverse population, including working with clients, developing trust, and conducting interviews in non-traditional settings and unstructured environments. Collaboration and Advocacy: Work closely with community organizations, healthcare providers, and social services agencies to coordinate services and resources for clients. Advocate on behalf of clients to ensure they receive the support and resources they need. Participate in community outreach and education efforts to raise awareness about the SOAR program.Training and Development: Participate in SOAR training sessions and remain current on best practices and changes in SSI/SSDI policies. Provide training and support to other staff members and community partners on the SOAR model. Other: Adhere to Organization policies and procedures, professional/ethical standards, and legal requirements regarding the SOAR process. Maintains clear and healthy interpersonal boundaries, complies with laws and regulations, and adheres to all professional ethical standards, and confidentiality. Transporting Clubhouse Members as needed; driving AIM company vehicles, required bus training provided. Participates in Clubhouse socials and holiday staff rotation coverage. Uphold best practices of the Clubhouse Model and fidelity to the International Clubhouse Standards. Other duties as assigned. Qualifications:Education and Experience: High School Diploma with a minimum of two years of experience in social services, case management, or a related field, with a focus on working with individuals experiencing homelessness or mental health issues.Bachelors degree in Social Work, Human Services, Psychology, or a related field. (Preferred)Experience with the SSI/SSDI application process is highly desirable.SOAR certification required or the ability to obtain.Strong work ethic, reliable, punctualBilingual in English and Spanish or other languages. (Preferred)Successfully complete all training (initial and ongoing), including online Relias Learning courses.Skills and Abilities: Strong understanding of SSI/SSDI eligibility requirements and application process.Excellent communication and interpersonal skills, with the ability to build rapport with diverse populations.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Proficiency in Microsoft Office Suite and case management software.Knowledge of Hamilton County resources. Other Requirements:Valid drivers licenseClean 3-year MVR (No DUI/DWI)F-Endorsement or obtain within 14 days Reliable transportation and maintain personal vehicle insurance meeting the minimum liability requirement throughout employment.Ability to travel within the state as needed.Pass a Nationwide background check.Good writing skills and the ability to analyze extensive data and create written reports with accuracy and brevity. First Aid and CPR certification or willingness to obtain First Aid and CPR certification. Work Environment:The position may involve travel to various locations within the state, including encampments, shelters, healthcare facilities, and clients' homes. Some evening and weekend work may be required. EMPLOYEE BENEFITS: AIM Center provides work-life balance and competitive compensation. Eligible employees receive a rich collection of benefits. These include, but are not limited to: Medical and Prescription Drug Coverage Dental Vision Employee Assistance Program (EAP)/ Behavioral Health Life Insurance and Accidental Death & Dismemberment Coverage Long-Term and Short-Term Disability Coverage 401(k) Retirement Savings Plan with employer match up to 3% of annual salary Generous Paid Time Off 12 Paid Holidays Extended Illness Bank recblid 7wlebm3p43ry7n6wafhmpzcb4ov0vc