Lead Corporate Concierge and Receptionist at 1406 Epiq Global Business Transformation Solutions, LLC in New York, New York

Job Description:

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Epiq is seeking a Lead Corporate Concierge and Receptionist to provide "White Glove" service at our client location. Candidate will provide concierge style customer service and is responsible for taking care of all visitors, client meetings and events at a client location. Will accurately communicate with client staff and Epiq team members regarding commitments, deadlines and challenges.

Responsibilities

• Work independently on reception and concierge tasks without direct supervision


• Oversee operation of the reception desk and front lobby area


• Ensure all tasks and events have been properly completed and quality checked


• Work to resolve work issues or complaints


• Assist management with training new hires on all processes


• Other duties may include reception desk, events coordination and hospitality services

Requirements

• High School Diploma or GED


• Minimum of 2+ years work experience providing reception and/or concierge level service in a professional business setting.


• High end customer service approach to all tasks


• Strong written and verbal communication skills with ability to resolve complaints


• Ability to multitask with attention to detail


• Working knowledge of MS Word, Excel and Outlook


• Ability to lift or move 40 lbs. or greater


• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is 27.69 to 30.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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