At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.
Cincinnati Children's Hospital Has Been Named:
The #1 Pediatric Hospital in the Nation - US News and World Report 2023
One of four Medical Centers making the list of the 2022 Glassdoor Best Places to Work
A Top Hospital and Health System for Diversity recognized by DiversityInc
One of the nation's most innovative companies by Fortune in March 2023
An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)
JOB RESPONSIBILITIES
Manage Customer/Vendor Relationships- Develop collaborative professional relationships with department/division, client group, vendors and key stakeholders. Facilitate a productive working relationship between the department/division and Information Services.
Analysis- Respond to systems related requests from the department/division. Document issue resolution. Provide feedback to users on how to avoid consistent errors. Analyze issues and identify trends. Develop solutions for long-term resolution of complex issues. Work with department/division to understand reporting needs. Prepares statistical summaries and reports. Develop moderately complex to complex reports through efficient use of various tools available.
Technical Support- Serve as liaison between the department and Information Services. Participate in the execution of test scripts to validate systems implementations and modifications.
Design and Development- Consult with department/division to determine system requirements. Design, develop, implement and support technical solutions that will increase the efficiency of the department/division. Assess and understand the downstream impact of changes in technology. Communicate the impact of these changes to departmental staff. Evaluate current systems for quality/utilization. Evaluate department/division training needs. Assist with the development of training strategies, standards and objectives. Prepare oral and written presentations for training purposes. Conduct training as needed. Design, write and prepare complete user documentation for department/division systems, including system training manuals.
Project Management- Manage large projects related to department/division systems or in support of organization-wide systems projects. Develop and manage project plan to ensure timely completion of the project as needed for department/division projects. Identify and set project task priorities. Facilitate teams and lead activities of others assigned to project. Develop presentations and communicate project status to key stakeholders. Evaluate and determine proper method of training delivery for new implementations or modifications. Escalate issues to management with potential solutions. Document business processes and technical requirements. Find innovative ways to improve efficiency of department/division processes and software. Participate in improving organizational performance through recommending areas of approaches for improvement activities, performing new procedures, collecting data, etc.
JOB QUALIFICATIONS
Bachelor's degree in a related field
5+ years of work experience in a related job discipline
Market Leading Benefits Including:
Shift Differential, Weekend Differential, and Weekend Option Pay Programs
Medical coverage starting day 1 of employment. View employee benefits here.
Competitive retirement plans
Tuition reimbursement for continuing education
Expansive employee discount programs through our many community partners
Referral bonus program for current staff!
Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
Physical and mental health wellness programs
Relocation assistance packages available for nurses!
Primary Location
Burnet Campus
Schedule
Full time
Shift
Day (United States of America)
Department
Material Mgt
Employee Status
Regular
FTE
1
Weekly Hours
40
Salary Range
$72,841.60 - $91,915.20
Comprehensive job description provided upon request.
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability.